28/08/2026
๐ Watton Medical Practice - July 2026 in Numbers ๐
July was another busy month at Watton Medical Practice, and we'd like to say a huge thank you to our incredible team for their continued hard work, dedication, and commitment to caring for our patients every day. ๐
We'd also like to thank our patients for their patience, kindness, and support while accessing our services.
๐ Here's a snapshot of our July activity:
๐ฅ Registered patients: 13,875
๐ Phone calls received: 4,123
โฑ๏ธ Average phone hold time:
โข AM: 14 minutes 14 seconds
โข PM: 3 minutes 06 seconds
๐ป Online forms submitted: 3,705
๐ Letters processed: 1,242
๐ Prescriptions issued: 6,150
๐ฅ Appointments provided: 6,580
โ Did Not Attend (DNA) appointments: 211
Behind these numbers is a dedicated team working tirelessly to answer calls, review clinical requests, process prescriptions, manage correspondence, and provide appointments and care to patients across our community.
While we successfully provided 6,580 appointments during July, 211 appointments were missed without cancellation. Every missed appointment is a lost opportunity for another patient to access care. If you can no longer attend your appointment, please let us know as soon as possible so we can offer the slot to someone else.
You can cancel your appointment by:
๐ Calling the practice
๐ฅ Visiting reception
๐ฑ Replying to or cancelling via your text reminder
๐ Using our website: https://wattonmedicalpractice.co.uk
Thank you for helping us make the best use of NHS resources and for being part of the Watton Medical Practice community. Together, we continue to support the health and wellbeing of nearly 14,000 patients. ๐