21/07/2026
IMPORTANT PATIENT NOTICE
BUILDING IMPROVEMENTS AT WALTON MEDICAL CENTRE
On Saturday 1st August 2026 we will be starting improvement work at the surgery.
We are creating two additional clinical rooms within part of the current waiting room. This will provide more clinical space and help us offer additional appointments and services. The patient waiting area will move into the enlarged main entrance hall, and our reception area will also be refurbished.
During the building work, there may be some noise and disruption. Patient parking and seating in the waiting area will also be limited.
Please arrive as close as possible to your appointment time and, where possible, no more than 10 minutes early. If you need a seat, assistance or any other reasonable adjustment, please let us know. We will make suitable arrangements wherever possible.
Contacting the surgery
While our reception space is limited, please use Anima wherever possible to send medical and administrative requests:
https://anima.thirdparty.nhs.uk/o/co148pawal
You do not need to create an account. Anima is available from 8:00 am to 6:30 pm, Monday to Friday.
You can use Anima for:
• Appointment requests
• Medical queries
• Test result enquiries
• Prescription queries
• Administrative requests
If you cannot use Anima, do not have internet access or need help submitting a request, please telephone us on 01255 674373 or speak to our reception team. You will still be able to contact the surgery in the usual ways.
If our telephone lines are busy, you can select the callback option. This will keep your place in the queue, and the system will call you when you reach the front, so you do not need to remain on hold.
Saturday appointments
If you are attending a Saturday appointment, please use the side entrance located on the right-hand side of the building.
Please park only in the patient car park and keep the area immediately to the right of the building clear.
We apologise for any inconvenience and thank you for your patience and understanding while we improve our facilities.
Walton Medical Centre