27/08/2026
As part of our series, every Thursday, we'll be sharing what members of Team WWL love about working here, from the people they work with to the difference they make every day.
Meet Lorraine Heaton, Contract Services Manager, who has worked at WWL for 35 years.
Lorraine said: “I love my job and I am passionate about the NHS and my role at my local Trust.
“I am very proud of my teams both in Linen Services and Switchboard for the essential and efficient services we provide, not only to staff service users, but most importantly our patients at often the most worrying times in their lives. They really are at the heart of why we are here.
“My teams are the little cogs that make the big wheels turn. Often unseen, but always there in the background, our support staff ensure that sterile linen is available for patient and staff use, uniforms are provided for staff and communication between depts, external organisations and patient relatives is maintained supportively.
“We work with commitment and integrity. We do it well, and we do it with pride.” 💙