Tinkers Lane Surgery

Tinkers Lane Surgery Tinkers Lane Surgery is one of the first purpose-built GP surgeries in the UK. We have a superb team of staff and offer a wide range of NHS services.

Welcome to our page! This page is used to cascade information to patients and we cannot fully respond to individual comments or complaints due to patient confidentiality. If you would like to highlight an issue or make a complaint, please write to the practice manager [email protected], a full investigation will be completed and full response issued. Any negative comments or complaints can be deleted without notice.

13/05/2026

Due to unprecedented demand for appointments, the current waiting time for a non-urgent appointment is 7 weeks.

If you require an emergency on the day appointment, please ring the Surgery at 8:30am Monday to Friday.

We ask for your understanding and to please bear with us during this extremely busy time.

Alternatively, for non-urgent issues, please consider speaking to the Community Pharmacy, as they can help with the following ailments:

Uncomplicated UTI - Women 16 - 64 years
Shingles - 18 years and over
Impetigo - 1 year and over
Infected insect bites - 1 year and over
Sinusitis - 12 years and over
Sore Throat - 5 years and over
Acute otitis Media (Ear Infections) - 1 - 17 years
Bites and Stings - 1 year and over
Colds - 1 year and over
Conjunctivitis - 1 year and over
Constipation/Diarrhea (if severe and ongoing for more than 6 weeks see GP) - 1 year and over
Hay fever - 1 year and over
Cystitis/Thrush - 1 year and over

Thank you
Tinkers Lane Surgery

25/09/2025

We are currently experiencing a network wide IT outage beyond our control which is affecting both our phone system and Medical Information Systems. We are still open and operating manually both at reception and within consultations. If you have a life threatening emergency today please ring 111/go to A&E. Anything of a life threatening nature, please dial 999. We will update you once our systems are back up and running.

If you could please be kind and bear with us while we catch up today as patients may experience delays in appointment times.Thank you for your understanding and support at this difficult time.

Robin Noel
Managing Partner

A Cup of Tea & Good Company 🌸Join Thursday for a cozy Afternoon Tea filled with friendly faces & warm conversations!Tag ...
09/09/2025

A Cup of Tea & Good Company 🌸
Join Thursday for a cozy Afternoon Tea filled with friendly faces & warm conversations!

Tag a friend who might like a little company ☕️😉

24/06/2025

Reports in the media are stating that from Monday 23rd June 2025 patients who have a BMI of at least 40 and are living with four or more obesity-related conditions should be able to access Tirzepatide (Mounjaro ®) in a primary care setting. Contrary to these reports, there is currently no mechanism for GPs at the Practice to prescribe weight loss medications such as Mounjaro, with the exception of diabetic patients as has been the case for a number of years. Patients are asked not to contact their GP practice with requests for weight loss treatment at this time. We will provide an update once further information becomes available to us.

Thank you for your understanding, Tinkers Lane

Carers event🤝
07/05/2025

Carers event🤝

Royal Wootton Bassett and surrounding areas cost of living support 🌱🏠
22/01/2025

Royal Wootton Bassett and surrounding areas cost of living support 🌱🏠

Over 60s coach trip to Exeter Christmas market🎄
30/10/2024

Over 60s coach trip to Exeter Christmas market🎄

Wellbeing work shops for adult carers 🫂• 8th November 4pm-7pm (memorial hall, RWB)•14th November 6:30pm-8:30pm (online)F...
21/10/2024

Wellbeing work shops for adult carers 🫂

• 8th November 4pm-7pm (memorial hall, RWB)
•14th November 6:30pm-8:30pm (online)

For more information see below:

03/09/2024

There has been a significant increase in patient numbers registering with the Surgery over the last couple of years. This, coupled with a number of complaints by patients to Royal Wootton Bassett Town Council and the local MP concerning access to carparking spaces when attending for an appointment, has necessitated action to be taken.

Accordingly, the Tinkers Lane patients’ carpark will become controlled by Creative Carpark Ltd with effect from Thursday 12th September 2024. This will involve Automatic Numberplate Recognition (ANPR) cameras being installed, so any person parking their vehicle in this carpark from this date without a validated appointment at the Surgery will risk being fined £100. Patients with an appointment, are authorised to park in the patients’ carpark free of charge for that day only. All patients have to do, is key in their registration number on one of the provided tablets which will be situated by the check in screen at the front reception desk and also in the main waiting room below the patient information screen. This will validate their authorisation to park free of charge.

Please be aware that Tinkers Lane Surgery accepts no responsibility for any fines given for unauthorised persons parking in the patients’ carpark. Please deal directly with Creative Carpark Ltd; a number of signs will also be erected around the carpark alerting the public that ANPR is in operation and the signs will also provide details of who to send any appeals to.

Thank you all

Address

Tinkers Lane
Wootton Bassett
SN47AT

Opening Hours

Monday 8:30am - 6:30pm
Tuesday 8:30am - 1pm
2pm - 6:30pm
Wednesday 8:30am - 6:30pm
Thursday 8:30am - 6:30pm
Friday 8:30am - 6:30pm

Telephone

+441793852131

Website

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