25/03/2026
Gratitude Series | Post 5 – To the CAPS Team
My journey with CAPS - Centre for Academic and Professional Support began during my post graduation, when the centre was being restructured through the efforts of Ms Lynette Nazareth and Ms Divya Sharma. Even then, I could sense that something meaningful was being built, though I did not fully understand its scale or impact.
As a student, my involvement was limited to a specific wing that functioned almost like an independent unit. While I had good connections across teams, I did not have a complete understanding of the larger ecosystem. I also observed how CAPS functioned with clarity in some spaces, while in others, there was a genuine effort to establish its identity.
When I returned to CAPS a few years later as a trainer, I was struck by how much it had evolved. It still took me time to understand its depth and potential.
CAPS, by nature, is dynamic. It evolves based on student needs, which is its strength. At the same time, this fluidity can make it challenging for newcomers to grasp its structure. I realised that understanding CAPS required asking the right questions, and I am grateful that people were always open to sharing their experiences.
Those conversations became my learning ground.
Mr Vijith Varghese shared insights on managing teams despite demanding student schedules and adapting structures based on student needs. Mr RAM KUMAR introduced me to technical and psychometric advancements, and I appreciated how openly the student team shared their processes. Ms Pancinovia Neelu’s work on the Writing Centre reflected how initiatives within CAPS can grow into meaningful platforms.
Through these interactions, I began to see CAPS as a collaborative ecosystem. A space where ideas are tested, refined, and reimagined, and where students are contributors, not just participants.
What stood out most was the accessibility and support from the leadership. Ms Lynette Nazareth and Ms Divya Sharma were always approachable, whether it was for a doubt, discussion, or new idea. This openness built trust, encouraged experimentation, and gave me the confidence to contribute meaningfully.
CAPS is more than a support centre. It is a peer-led platform that simulates real-world work environments while allowing students to apply their knowledge during their academic journey. That balance is something I deeply admire.
On a lighter note, it is inspiring to see how Ms Lynette Nazareth and Ms Divya Sharma bring together rich experience with a mindset that is open to learning and adapting. That balance is rare and something I deeply respect.
Grateful to have been part of this journey and to have learnt from such a dynamic space.