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26/09/2026

30 recommendations.
And I’m pausing to appreciate what that really means.

Not a number on a profile.

30 people who took the time to say, in their own words,
“This experience mattered.”

For me, that is the part worth celebrating.

Because coaching and facilitation are not about how well I speak in a room.

They are about what happens after the room.

Did someone communicate with more confidence?
Tell a better story?
Show up with greater presence?
Handle a difficult conversation differently?
See themselves—or their work—from a new perspective?

That is where Practice Before Performance™ comes alive.

I’m grateful to every person who has trusted me with their learning, shared feedback, recommended my work, or simply carried one small insight from a session into their work.

30 recommendations remind me of something I believe deeply:

The real measure of a learning experience isn’t what people remember from the session.

It’s what they do differently afterwards.

And I’m still learning, practising and improving too.

Thank you to everyone who has been part of the journey. 🙏

30 recommendations.And I’m pausing to appreciate what that really means.Not a number on a profile.30 people who took the...
26/09/2026

30 recommendations.
And I’m pausing to appreciate what that really means.

Not a number on a profile.

30 people who took the time to say, in their own words,
“This experience mattered.”

For me, that is the part worth celebrating.

Because coaching and facilitation are not about how well I speak in a room.

They are about what happens after the room.

Did someone communicate with more confidence?
Tell a better story?
Show up with greater presence?
Handle a difficult conversation differently?
See themselves—or their work—from a new perspective?

That is where Practice Before Performance™ comes alive.

I’m grateful to every person who has trusted me with their learning, shared feedback, recommended my work, or simply carried one small insight from a session into their work.

30 recommendations remind me of something I believe deeply:

The real measure of a learning experience isn’t what people remember from the session.

It’s what they do differently afterwards.

And I’m still learning, practising and improving too.

Thank you to everyone who has been part of the journey. 🙏

26/09/2026

What Stays After the Session?

A session ends.

But does the learning?

Recently, I received my 29th LinkedIn recommendation.

I’m grateful—not simply for the number, but for what each recommendation represents: a moment, a conversation, a shift someone experienced and remembered.

And it reminded me of something I’ve believed throughout my work:

Credibility is not built by what you deliver.
It is built by what people can do differently afterwards.

A leader communicates with more clarity.

A professional tells a story with purpose.

A difficult conversation becomes easier to navigate.

Someone stops thinking about the “right answer” and starts asking better questions.

That is the difference between attending a programme and developing a capability.

Which is why I don’t start with a training programme.

I start with the business challenge.

What needs to change?

What behaviour needs to become visible?

And how will people practise it before they are expected to perform it?

Because the real test of learning isn’t the applause at the end of a session.

It is what happens in the next real conversation.

29 recommendations are a lovely milestone.

But the real milestone is much harder to measure:

When the work stays with people after I leave the room.

That is the work I value most.

And perhaps, for organisations investing in leadership and capability, that is the question worth asking:

What will our people actually do differently after the session?

What Stays After the Session?A session ends.But does the learning?Recently, I received my 29th LinkedIn recommendation.I...
26/09/2026

What Stays After the Session?

A session ends.

But does the learning?

Recently, I received my 29th LinkedIn recommendation.

I’m grateful—not simply for the number, but for what each recommendation represents: a moment, a conversation, a shift someone experienced and remembered.

And it reminded me of something I’ve believed throughout my work:

Credibility is not built by what you deliver.
It is built by what people can do differently afterwards.

A leader communicates with more clarity.

A professional tells a story with purpose.

A difficult conversation becomes easier to navigate.

Someone stops thinking about the “right answer” and starts asking better questions.

That is the difference between attending a programme and developing a capability.

Which is why I don’t start with a training programme.

I start with the business challenge.

What needs to change?

What behaviour needs to become visible?

And how will people practise it before they are expected to perform it?

Because the real test of learning isn’t the applause at the end of a session.

It is what happens in the next real conversation.

29 recommendations are a lovely milestone.

But the real milestone is much harder to measure:

When the work stays with people after I leave the room.

That is the work I value most.

And perhaps, for organisations investing in leadership and capability, that is the question worth asking:

What will our people actually do differently after the session?

https://lnkd.in/p/eYbHVsGB
24/09/2026

https://lnkd.in/p/eYbHVsGB

Don’t be the answer to every problem your team brings you. Sometimes, that’s the problem. After our “Ignite the Best in Others” conversation at EY, Archit’s feedback made me reflect on this. A leader says: “Here’s what you should do.” A coach asks: “What do you think?” One solves...

23/09/2026

A participant recently described my session as:

“Insightful and engaging. Practical perspectives. Relatable. Deep knowledge. The ability to connect with the audience… leaving us to ignite the best in others.”

I paused at that.

Because “depth of knowledge” is not the hardest part of what we do as facilitators.

The harder part is this:

Can you make what you know matter to the person sitting in front of you?

Can you take a leadership concept and connect it to a real conversation they had yesterday?

Can you turn an idea into something they can actually use on Monday morning?

Can you make people feel seen enough to participate, challenged enough to think, and safe enough to try something differently?

That, to me, is where learning becomes transformation.

And perhaps that is what Ignite the Best in Others is really about.

Not putting more knowledge into people.

But helping them discover what they can do differently with the knowledge they already have.

Thank you, Archit, for putting this into words.

The best feedback isn’t:

“Great session.”

It is:

“I can see what I can do differently now.”

That is the work I care about.

Client centricity is not about having better answers.Sometimes, it is about asking a better question.Another milestone.A...
23/09/2026

Client centricity is not about having better answers.

Sometimes, it is about asking a better question.

Another milestone.
Another insightful day at EY, working with Directors, Senior Directors and the Leadership Team on Client Centric Mindset.

One idea stayed with me:

Seek first to understand. Then be understood.

Sounds simple.

Yet when a client says:

“Your team needs to be more responsive.”

Our instinct can be to defend, explain or solve.

What if we paused and asked:

“Tell me more about what responsiveness means to you.”

Now we may discover that responsiveness isn’t about speed.

It may be about anticipation.
Reducing follow-ups.
Understanding business impact.
Or, ultimately, trust.

Another example:

A client says:

“Can you send this by tomorrow?”

The obvious question:

“Can we meet the deadline?”

The better question:

“What makes tomorrow important?”

That one question can reveal the context behind the request.

And suddenly, we’re not just completing a task.

We’re understanding where our work creates value.

A simple practice I shared today:

Pause → Probe → Paraphrase → Perspective

Pause before solving.
Probe before prescribing.
Paraphrase before responding.
Then share your perspective.

Because client centricity isn’t:

“How do I give the client what they want?”

It is:

“How well do I understand what matters to them — including what they haven’t yet articulated?”

And this is where coaching changes the conversation.

A coach doesn’t rush to fill the silence.

They create enough space for people to think.

Sometimes the most valuable thing we give a client isn’t an answer.

It’s a question that helps them see their own problem differently.

That was today’s learning for me.

The real test of client centricity:

After speaking with us, does the client simply have an answer — or do they have better clarity?

Today’s Executive Presence session with leaders at EY brought us to a powerful question:What does this room need from me...
22/09/2026

Today’s Executive Presence session with leaders at EY brought us to a powerful question:

What does this room need from me?

Not:

“How do I make this room notice me?”

That small shift changes everything.

Gravitas isn’t about speaking louder, taking up more space or trying to look important.

It is about clarity, composure and credibility — and the value people experience when you are in the room.

One of my favourite coaching reminders:

You don’t build gravitas by taking up more space.
You build it by bringing more value to the space you occupy.

Today was another reminder that executive presence isn’t a performance.

It is an experience.

Happy Birthday, Rinki! ❤️🎂To one of the most beautiful souls and the most amazing people I know — thank you for being su...
21/09/2026

Happy Birthday, Rinki! ❤️🎂

To one of the most beautiful souls and the most amazing people I know — thank you for being such a wonderful friend and an even more wonderful human being.

So grateful to have you in my life and for all the memories, laughter and love we share. ❤️

May you always stay blessed, happy and surrounded by love. You deserve nothing but the very best.

Stay beautiful, stay amazing and keep shining always! ❤️

Happy Birthday, my dear Rinki! 🥰🎂

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Delhi

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