27/05/2021
Role Objective: To update the patient’s bills on a regular basis, do the final billing of the patients, Handle queries from internal and external customers. Minimise the errors so as to prepare a true picture of the revenue
• Daily updations in the bills of all patients from the time they get admitted to the hospital
• Receiving query calls from nursing stations and resolving them
Resolving billing and chargeability query raised by internal and external customers
• Receive and enter billing activities received from Cath Lab, Cardiac and Multispecialty OTs
• Maintaining and filling out all documents pertaining to the patient
• Receiving and filling out the discount approvals in respective files
• Entering and getting the discounts acknowledged under the respective heads and into the patient’s bill
• Ensuring smooth shift handover and getting all queries resolved to maintain a clear handover