International Institute of Cosmetology/ Consultancy

07/08/2026

Business Growth Strategies™ Foundation

Do you know your Numbers?

You don't need to be an accountant to understand your business numbers. You need to know which numbers matter."

21/07/2026

21/07/2026

HAIR & BEAUTY PROFESSIONAL SKILL DEVELOPMENT SERIES.

Available Modules

Professional Mindset & Work Ethics
Customer Service Excellence
Communication & Telephone Etiquette
Client Consultation Skills
Sales & Upselling
Time Management & Productivity
Teamwork & Workplace Relationships
Handling Difficult Clients & Complaints
Client Retention & Loyalty Building
Professional Grooming & Personal Image
Leadership Skills for Supervisors
Profitability

04/07/2026

Are you looking to strengthen your team, inspire your students, or improve your business performance?
I partner with salons, spas, beauty colleges, and hospitality businesses to deliver practical, engaging, and results-driven professional development.

Services include:
✨ Cosmetology Skills Development
✨ Service Excellence & Client Experience
✨ Retail Sales & Upselling Strategies
✨ Client Retention & Loyalty Building
✨ Leadership & Supervision
✨ Student-to-Professional Career Preparation
✨ Business Growth & Team Performance
✨ Motivation & Professional Ethics

With over 20** years of international experience**, I have worked with leading hotels, spas, salons, training institutions, and industry professionals, helping individuals and businesses grow through practical education and real-world experience.
Whether you need a guest industry educator, seminar facilitator, workshop presenter, or in-house team trainer, I would be delighted to work with you.

📞 0141 830976 or WhatsApp
Email: [email protected]

Let's develop confident professionals, stronger teams, and more successful businesses together.
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25/06/2026

PROFESSIONAL SKILL DEVELOPMENT SERIES CLIENT RETENTIONS

Why do spa guests not come back?

This is one of the most important questions in our industry because spa businesses aren’t built on one-time visits. They’re built on return visits.
Most guests don’t leave because they had a “bad experience.”
They leave because nothing gave them a strong reason to return.
The surprising part?
Most guests are still satisfied… but don’t return.
That means retention isn’t only about delivering a good treatment — it’s about creating a reason to come back.

⏰ Duration: 1½ Hours
💻 Venue: Zoom
💰 Investment: Ksh 1,500
Tel 0141 830976
Booking - WhatsApp Name, Number and Professions