Hart Global Medical Group - SKN

Hart Global Medical Group - SKN Hart Global Medical Group (HGMG) provides telehealth and telemedicine solutions. This involves the u

Tomorrow is last day for our Father’s Day sale
17/06/2023

Tomorrow is last day for our Father’s Day sale

Ask for Feedback … from Your KidsPerformance evaluations are a routine part of our work lives. But if you’re a working p...
06/08/2020

Ask for Feedback … from Your Kids

Performance evaluations are a routine part of our work lives. But if you’re a working parent, it’s unlikely that you ask for the same kind of feedback at home. It may sound a little silly, but following the best practices you’d use in the workplace to solicit upward feedback from your children can be a great way to help you identify ways you can improve as a parent — as well as what you should continue doing. First, set a specific time and place for the conversation, and provide your kids with specific questions to answer in advance, such as: What do I do that you like or that you’d like to see more of? What do I do that you don’t like or that has a negative impact on you? What would make me a better parent? During the conversation, reassure your kids that you’re listening with an open mind, and manage your emotions so you’re not tempted to react defensively. When they’re done answering your questions, thank them, and summarize what you’ve heard before reacting. And finally, be specific about what you plan to change. Follow up with them once a month to check in on progress. There’s always room to improve, both at work and at home, but you need feedback to make that happen.

Is Your Team Focused on the Right Priorities?In the first months of the Covid-19 crisis, many teams were grappling with ...
29/06/2020

Is Your Team Focused on the Right Priorities?

In the first months of the Covid-19 crisis, many teams were grappling with the new reality of working from home. Now that it seems that many will be working remotely for the foreseeable future, it’s a good time to take stock of whether your teams are still focused on the right priorities. Ask your team leaders to evaluate their short and long-term objectives: Are they still relevant to your current situation? They’ll likely need to make some adjustments — teams that are still operating as they did six months ago may be cause for concern. Make sure you assess the team’s adjusted priorities against any revised company projections: Do their scope, output, and timing still make sense given the new reality? If not, determine whether the team’s work can be shifted to create value in the current environment, or whether you need to reorganize to meet new needs. Regular check-ins on your team’s priorities increase the chance that you’ll identify small problems early, allowing you to ensure they don’t become big issues later.

To Move Toward Racial Justice, Start by Revising Your Own PoliciesOver the past few weeks, company after company has rel...
26/06/2020

To Move Toward Racial Justice, Start by Revising Your Own Policies

Over the past few weeks, company after company has released statements about their support for racial justice and equity. But it’s more important to back your words up with meaningful action. Leaders must start by changing problematic policies in their own organizations. You can also create new policies that show your company is serious about being anti-racist. For example, adopt a no-tolerance-for-racism policy that allows for swift termination of employees who display racist behavior. Commit to supporting full participation in democracy by making Election Day a paid holiday. Pay a living wage and offer paid parental and sick leave for all employees. And then back your new policies by providing racial equity training for all employees — from the CEO and board to hourly workers. These changes are within the power of every company and will make a profound difference.

Leave on Good Terms After Being Laid OffLosing your job can be incredibly painful, but it’s in your best interest to han...
25/06/2020

Leave on Good Terms After Being Laid Off

Losing your job can be incredibly painful, but it’s in your best interest to handle the difficult situation as gracefully as possible. So do your best to keep negative emotions in check. You want your colleagues to remember your generosity and integrity, so they can be your advocates and support network as you figure out what’s next. Identify the people whom you want to tell directly — mentors, former bosses, friends, clients — and thank them for their support. Sharing the news personally demonstrates how much you value the relationship. Next, develop a plan with your boss to pass along your work, knowledge, and relationships to other colleagues — who will likely remember that you set them up for success. Finally, write a short goodbye note to your team emphasizing what you’re proud of and grateful for. Keep it brief and share your contact information. While it may be hard to mask your frustration, ultimately, your goal is to make the most of this challenging situation to ensure you’ll have a cohort of allies who will be happy to support and advocate for you as you navigate your next steps.

Keep Your Perfectionist Tendencies in Check Perfectionism can hold you back from the excellence you’re striving for. You...
24/06/2020

Keep Your Perfectionist Tendencies in Check

Perfectionism can hold you back from the excellence you’re striving for. You might be paralyzed by decision-making, for example, because each choice feels monumental. Or you might feel morally obligated to over-deliver. Or you rigidly cling to habits that no longer serve you. To mitigate these self-destructive tendencies, start by developing self-awareness and systems to hold yourself accountable. For instance, to stop yourself from ruminating over decisions, set a rule, such as, “Once I have thought about this three times, I will make a call and get on with it.” To tone down your tendency to over-deliver, pick a few areas where you’re okay just meeting expectations. And w**d out the habits that no longer serve you by regularly reviewing the opportunity cost of your day-to-day commitments. You may find that some daily practices — such as your workout regimen, your meal schedule, or your morning routine — are actually draining your energy, not helping to restore it.

Keep Your Reader Front of Mind in Your WritingStrong professional writing is an essential skill for anyone who wants to ...
16/06/2020

Keep Your Reader Front of Mind in Your Writing

Strong professional writing is an essential skill for anyone who wants to get ahead. One of the best ways to improve your writing is to focus on what the reader needs to know, rather than on what you want to say. Make it easier for them by placing the most important information first. Respect their time by keeping your communications brief. Are your sentences four lines long? Cut them down. Always write for an intelligent novice — a smart reader, who isn’t necessarily an expert on whatever topic you’re writing about. To do that, avoid acronyms and jargon: You don’t want your reader to lose focus by having to step away to look something up. They might not come back. Putting yourself in your reader’s shoes will ensure that they better understand — and maybe even look forward to — your writing.

13/06/2020

Following Up...

We have here a great case study in how businesses can stay relevant, and take advantage of a negative situation to make positive changes.

What about my customers has changed in the past two to five years, and what can I learn from it?
What am I not currently offering that would interest my customers?
How can I improve the customer experience? How can I make things easier for them?

Adopt a “Choice Mindset” When Facing an UltimatumLots of negotiators use ultimatums to elicit concessions from the other...
11/06/2020

Adopt a “Choice Mindset” When Facing an Ultimatum

Lots of negotiators use ultimatums to elicit concessions from the other party — and they’re often successful. So what should you do if you’re on the receiving end of one of these “take it or leave it” demands? One tactic is to adopt a “choice mindset,” which helps you see other options. Before the negotiation, make a list of any and all choices that you and your counterpart have. Write down your choices on one side of your list and your counterpart’s choices on the other side. Think broadly — don’t just focus on numbers, but consider other things that might be valuable to either side. For example, if you’re negotiating for a new job, of course salary is important to both of you. But if you get stuck on salary, you could negotiate on other points, such as more vacation days or less work-related travel. Or if you’re buying a new car, instead of fixating on price, you could think about what additional accessories the dealer might be willing to throw in. When you understand the choices available to you — and your counterpart — you’re much less likely to cave in response to a “take it or leave it” ultimatum.

Don’t Let Video Calls Drain Your EnergyLet’s face it, video calls are exhausting. But there are a few things you can do ...
10/06/2020

Don’t Let Video Calls Drain Your Energy

Let’s face it, video calls are exhausting. But there are a few things you can do to conserve your time and energy. Start by avoiding multitasking. It may be tempting to try to get other work done while you’re listening in, but switching between tasks can cost you as much as 40% of your productivity. Next, cut down on distractions. Close your browser tabs, put your phone away, and stay present. You can take short breaks during longer calls by minimizing the video, or just looking away from your computer now and then. You can also take a step back and ask yourself whether you even need a video meeting. Check your calendar to see if there are any conversations that you could have over Slack or email instead. And finally, don’t feel obligated to make every conversation a video call. Especially when you’re talking to people outside your organization, a phone call is probably just fine. Taking these steps may feel hard at first, but they will help prevent you from feeling drained at the end of another workday.

Steps to Take When Onboarding a New Manager RemotelyOnboarding a new manager always requires planning ahead. But bringin...
09/06/2020

Steps to Take When Onboarding a New Manager Remotely

Onboarding a new manager always requires planning ahead. But bringing on a new leader when you’re all working remotely mandates even more thought and care. First, be crystal clear about expectations. Your new hire needs to quickly figure out how to create value in their role, so they’ll need to know what’s expected of them. Since they won’t be learning informally from those around them, schedule briefings on critical issues related to their role. Assign them a virtual onboarding buddy, who can orient them to the business, facilitate connections with colleagues, help them navigate processes and systems, and provide insight on how things are done at your organization. And consider bringing in a coach. Given that you, your team, and your new leader’s team are likely dealing with the stresses of responding to the pandemic, a transition coach can be extra helpful, particularly if it’s someone who understands the organization and the company culture.

Invest in Talent NowAs strange as it may seem, the current crisis may be a great time to hire top talent. There are an u...
05/06/2020

Invest in Talent Now
As strange as it may seem, the current crisis may be a great time to hire top talent. There are an unprecedented number of people looking for work. If your company has the resources to hire, set up a task force to source potential candidates who may now be looking for work or open to a change. Ask your colleagues whether there are any vendors, advisors, clients, or previous job candidates that they’ve been keeping an eye on, then check in with those people to gauge their current job status. Interview and check references virtually with the same rigor you would in person. Once you’re convinced that you have the opportunity to bring in someone who’s a good fit, learn what motivates them. It’s not always pay — sometimes people are looking for a flexible arrangement or a high level of purpose or autonomy. Arrange to have your candidate speak to senior leaders who can share their vision for the organization and describe the value they hope to build with the new hire. Investing in talent now will help you lay the groundwork for future growth.

Address

Bay Road
Basseterre

Opening Hours

Monday 09:00 - 21:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 18:00
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 09:00 - 18:00
Sunday 09:00 - 18:00

Telephone

+18694659004

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