19/08/2026
Tairāwhiti orderlies help support Te Ao Maori
As we celebrate Thank an Orderly Day this Thursday, August 20, one thing you may not know about the 35-strong orderly team at Gisborne Hospital is many are actively involved in kapa haka and have a strong knowledge of Te Ao Māori.
They regularly support the hospital through waiata and tikanga, particularly at staff farewells, special events and significant milestones, says Tairāwhiti Hospital Services Manager, Karren Baines.
“They also play an important role in welcoming guests and supporting the opening of new facilities and services,” says Karren. “Their contribution goes beyond their day-to-day role and reflects their commitment. During Cyclone Gabrielle, two of our orderlies went above and beyond by travelling up the Coast to deliver medication to a patient who was unable to reach the hospital due to the severe weather conditions. They carried out this task while many areas were still experiencing the impacts of the cyclone, demonstrating the dedication and commitment our team has to supporting the community.”
Working rostered shifts 24/7, our longest-serving orderly is Waide Johnson, who has been with the team for more than 20 years while our newest team member is Lewis Barrett.
“Although new to the role, Lewis has already learnt so much on the job and brings a positive ‘we can do’ attitude to the team every day. He is a respectful and hardworking young man who has settled into the team very well.”
Karren says the personal qualities that make a good orderly including being reliable, compassionate, adaptable and patient.
“As orderlies interact with patients, whānau and clinical teams throughout the day, they need to have strong communication skills, professionalism, teamwork and a willingness to help others essential,” says Karren. “The role requires people who can stay calm under pressure, think on their feet and always put patient care first.”
Nga mihi nui orderly team!
