07/06/2026
🌿 Gentle Reminder About Our On-Call Service 🌿
The on-call phone is available for URGENT MATERNITY CARES ONLY. The on-call phone is available 24/7 to support women and families experiencing genuine URGENT MATTERS, so we ask that you please consider whether your concern can wait until normal business hours before calling.
Please call the on-call phone if you experience any of the following:
• No or reduced fetal movements from 28 weeks
• Vaginal bleeding
• Waters leaking before 37 weeks
• Leaking fluid and your baby is breech (or not head down)
• Green or brown fluid leaking at any gestation
• Symptoms of pre-eclampsia, including headaches, visual disturbances, upper abdominal pain, or significant swelling
• Painful contractions before 37 weeks' gestation
• Constant abdominal pain
• Any abdominal trauma, accident, fainting episode, or fall
• You are in labour after 37 weeks and contractions are occurring every 3–4 minutes
We understand that pregnancy can bring many questions and concerns. However, the on-call midwife may have been awake all night attending births and may only have just gone to bed. For this reason, we ask that the on-call phone be used for urgent concerns only, with non-urgent matters addressed via text or email.
Texts and emails are monitored regularly and are generally answered promptly during business hours, between 8:00am and 5:00pm.
Thank you for helping us ensure that urgent calls can be responded to quickly and that the on-call service remains available for those who need immediate care. 💜
Send a message to learn more