11/03/2026
Important Update About Our Medication Pack Service
Dear Valued Customers,
At Steeds Pharmacy, we are committed to providing safe, reliable, and personalised care for everyone who trusts us with their medicines. Our sachet and medico pack service helps many people in our community take their medicines correctly and with confidence, and we are proud to offer this support.
Due to the rising costs involved in preparing these packs and the time required to ensure every pack is checked carefully and accurately, we will be making a small adjustment to our sachet and medico pack charges.
We will also be introducing:
• An administration fee where multiple contacts with your doctor or hospital are required to resolve prescription queries or obtain missing information.
• An urgent pack fee in situations where prescriptions are received late and a pack needs to be prepared urgently to ensure you do not miss your medicines.
These changes help us continue to provide the careful checking, coordination with prescribers, and dedicated time needed to prepare your medicines safely.
We understand that any change to fees can be challenging, and we truly appreciate your understanding and support. Our team is always here to help, so please feel free to speak with us if you have any questions or would like to discuss your medication pack service.
Thank you for allowing us to care for you and your whānau.
Warm regards,
The Team at Steeds Pharmacy