03/06/2026
A new co-response team bringing together mental health clinicians and Police is changing how 111 calls are handled in the Western Bay of Plenty. Since April, the team has been attending mental distress callouts, enabling on-the-spot clinical assessments and more compassionate, health-led support.
Early results are promising - with fewer people needing hospital care or police custody, and more getting the help they need at home. It’s a shift toward keeping people at the centre of care, connecting them and their whānau with the right support from the very first response.
🔗 Read the full story to see how this approach is making a difference (link in comments).
📷 Minister for Mental Health Matt Doocey visited the co-response team in Tauranga on 3 June 2026.