17/05/2020
Kindly take note of the NEW PROTOCOL. This is to ensure everyone's safety in the clinic. 🙂
Steps before going to the clinic:
1. Set an appointment with the secretary. She will give you a code that you will show to the guard in the lobby. Those without appointment codes will not be allowed inside the building.
2. Confirm scheduled visit with the secretary at least 1-2 days before the scheduled date (for cancellation, inform us ahead of time). We will limit to 10 patients per day.
3. For general pediatrics and clinical genetics evaluation, the initial interview and screening will be done through SMS or online (Viber, Line, Facebook messenger) to shorten the duration of time spent inside the clinic.
4. We will only see well-adults and children inside the clinic. Those with other complaints (fever, colds, cough, reddish eyes, sore throat, rash, vomiting, diarrhea, or possible infectious illnesses), please send us a message.
5. We encourage you to bring your alcohol for hand disinfection.
6. We encourage you to bring the exact amount of money for payment. We also accept cashless mode of payment through online banking and GCASH.
On the day of the consult:
1. Please be in the building 30min before your schedule. Triaging and temperature checking will be done at the main entrance.
2. Wear your masks (preferably surgical masks). NO MASK, NO ENTRY policy (children 2yo and below are exempted) will be implemented.
3. Show the appointment codes (given by the secretary) to the guards in the lobby. The codes will serve as passes, so you'll be allowed inside the building.
4. Please wait at the lobby/vehicle until it is your turn for consultation.
5. Observe physical distancing - only 1 healthy companion per patient is allowed inside the clinic; others will have to wait at the lobby or in the vehicles.
6. Please do hand washing before entering the building or hand rub with alcohol before entering the clinic.
7. Duration of consultation will be limited to 15min per general pediatrics and surgery consult, 30min or less for genetics evaluation.
8. Complete and sign the COVID screening form given by the secretary.
9. We encourage you to bring the exact amount of money for payment. We also allow cashless mode of payment through online banking or GCASH. Hand rub with alcohol after handling money.
10. Allow a few minutes of delay before the next consultation to allow ample time (5-10min) for cleaning and disinfection of office equipment and supplies.
Thank you for your kind consideration and cooperation. :) Stay safe and God bless!
