16/03/2026
Select employees, headed by the OIC Chief of Hospital, Dr. Arlene Ragasa, conducted a benchmarking activity at Mariano Marcos Memorial Hospital and Medical Center on March 16, 2026, to observe and learn best practices in hospital operations and service delivery.
The activity covered key areas including Billing and Claims, Out-Patient Department (OPD), Medical Social Service, Central Supply Office, Pharmacy operations, costing of drugs, and Healthcare Waste Management.
This activity marks the third benchmarking initiative of the hospital, aimed at strengthening existing policies, procedures, and processes. The learnings from this activity may be adopted to further improve hospital operations, enhance service delivery, and support continuous quality improvement of the hospital.
