BMC-Medical Social Work Dept

21/08/2026

Happy Birthday, Sir Rene!🥳🍺✨

18/08/2026

Happy Birthday, Sir Carl!🥳🎂🍻

15/08/2026

Happy Birthday, Maam Shien!🎈🥳✨

10/08/2026

21/07/2026

A Happiest Birthday greetings to the BMC-MSWD Head, Ma'am Edna Ciudadano!!🥳🎉🎈🛍️

We thank you for your compassionate leadership, steady guidance, and unwavering commitment for having been the Department Head for years now. Your wisdom, integrity, and strength inspire us every day to serve with greater empathy and professionalism. Because of your mentorship, we are better individuals, better teammates, better family and more confident advocates for the communities we serve.

May this year bring you renewed energy, good health, and moments of joy with family and loved ones. May you continue to lead with the same heart that has touched so many lives, and may your days ahead be filled with peace, laughter, and meaningful journeys.

With deep appreciation and warmest wishes,

your BMC-Medical Social Work Department Family✨

♥️♥️♥️

07/07/2026

📣Benchmarking Activity of NICC Admitting Staff to BMC-MSWD's admission process and other services to pay patients.

📝July 7, 2026

The program commenced with a courtesy call to the Medical Center Chief II, Dr. Ronnie Gregorio Gigantone III, setting a tone of formal collaboration and mutual learning. This was followed by a detailed overview of the Medical Social Work Department’s daily operations, highlighting its mandate to conduct patient classification (for ER, out-patient, and in-patient), eligibility assessments and psychosocial interventions—key steps for various hospital assistance programs and ensure smooth admission particularly for pay patients.

NICC staff joined an actual admission process at both the New ER and Direct Admission, witnessing firsthand how admitting clerks, decking officers, and Medical Social Workers coordinate to verify carried orders, secure patient information sheets, and classify patients as pay. The group also conducted ward rounds at the 8th floor of Building C and visited other social service satellites across the hospital, gaining insights on how BMC maintains effective work flows and efficient processes.

This benchmarking not only strengthened inter-institutional ties but also equipped NICC staff with practical strategies to enhance their own admission protocols and patient support services. Thank you very much!💚

05/07/2026

We are truly honored and grateful for this meaningful event with you! We left the venue full of gratitude, enthusiam and commitment to serve our clienteles even better.💡

Yes, for Better Medical Care the BMC-MSWD way!💕

02/07/2026

✨The MSWD proudly celebrates the success of our inaugural Case Presentation Contest 2026 for our Ward Medical Social Workers — a powerful showcase of clinical excellence, compassion, and professional courage as they have presented their best cases and confidently faced rigorous questions from the panel.

Congratulations to all these case presenters for elevating practice standards, sharing valuable lessons, and inspiring our team to continue delivering patient-centered, evidence-informed social work services, the BMC-MSWD way!✨

Case Presenters:

🥇1st place
Marvin Jake M. Valiente, RSW—Tangis ng Isang Ama: Uncovering the Psychosocial Story Behind Critical Illness

🥈2nd place
Joyce Therese A. Pornillos, RSW—Medical Social Work in High-Acuity Critical Care: A Comprehensive Intervention Analysis Bridging the Gap Between Clinical Discharge and Financial Barriers

🥉3rd place
Hazel I. Ibarreta, RSW—Recovery through Care: Understanding the Psychosocial Journey of Ms. DJ Living with Schizophrenia

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Deocarn Ivan F. Bello, RSW—Non-Adherence in Psychiatric Care Leading to Burn Injury and Subsequent Return to Psychiatric Management: A Case Report

Shane Marie S. Cansancio, RSW—Beyond the Cycle: Building Sustainable Support for a Patient with End-Stage Renal Disease
A Medical Social Work Case on Systems Collaboration and Sustainable Care

Maricel B. Diaz, RSW—When the Provider Falls Sick: A Case of Resilience Beyond Illness

Ramona Blenia S. Hermosa, RSW—Fractured Femur, Fractured Roles: A Complex Case of Social Interaction Problems and Prolonged Hospitalization of a Solo Parent

Sophia Ma. Fatima A. Mendoza, RSW—It Takes a Family: Strengthening Family Support Amidst Healthcare and Documentary Barriers in the Care of a Child with Kawasaki Disease

Elaine C. Nabor, RSW—A Silent Struggle: Living Alone with a Life-Threatening Lung Disease

Beverly A. Oberos, RSW—Beyond Dialysis: A Family’s Journey Through Chronic Illness and Resilience

Karen M. Ordanza, RSW—Breaking the Cycle: Schizophrenia Relapse in the Setting of Medication Non-Adherence and Amphetamine Use

💙🩵💚💛

02/07/2026

The BMC Medical Social Work Department proudly hosted the first ever Case Presentation Contest last June 30, 2026 at the BMC Auditorium carrying the theme: Clinical Competence in Medical Social Work Practice". Dr. Michellaine T. Tolentino, Head of the Allied Health Professional Service, graced the event and welcomed everyone sharing an inspirational message and warm felicitations. Eleven (11) Medical Social Workers confidently presented their best cases, each illustrating rigorous psychosocial assessment, thoughtful formulation of tailored care plans, and effective implementation of social work interventions~ also highlighting multidisciplinary collaboration, culturally sensitive approaches, and measurable client outcomes, demonstrating the department’s commitment to person-centered care.

The judging panel consisted of three esteemed Medical Social Work Department heads from other hospital facilities, namely:
- Ms. Geralene Fatima Yap of BRHMC, with special participation of Ms. Winrose Valladolid;
- Ms. Maria Jezebel De Mesa of BRGHGMC; and
- Ms. Sarah Gorimbao of CSTRC;
who brought valuable perspectives and professional rigor to the competition. Their feedback emphasized evidence-based practice, clinical reasoning, and ethical decision-making, and they commended the case presenters for clear documentation, innovative interventions, and strong advocacy for patients and families.

Invited social work students from Universidad de Sta. Isabel de Naga, Inc. also attended to observe and learn from real-case presentations, enhancing the event’s role as a practical training opportunity and strengthening links between education and practice.

The event strengthened team morale, encouraged knowledge-sharing, and identified promising practices to integrate into routine service delivery most especially among the Ward Social Workers. Overall, the contest not only celebrated individual competence but also advanced the department’s culture of continuous learning, professional development and improved psychosocial services for patients of Bicol Medical Center.

Kudos to the entire MSWD team headed by Ms. Edna Ciudadano together with Atty. Ivy Pontanal, MSWD Clinical Unit, Ms. Maria Priscilla Aquino, MSWD Admin Unit and Ms. Laila Romero, Ward Team Supervisor. Congrats as well to Ms. Edlyn Batutay and her team from the MSWD Training Unit for organizing the event.

Mabuhay, BMC Medical Social Workers!✨💕