What are the opening hours?

Monday 8:30am - 5:30pm Tuesday 8:30am - 5:30pm Wednesday 8:30am - 5:30pm Thursday 8:30am - 5:30pm Friday 8:30am - 5:30pm

Caritas Health Shield, 97 E. Rodriguez Sr. Avenue, Quezon City (2026)

27/05/2026

IMPORTANT ADVISORY
Please be informed that effective 01 JUNE 2026, our previously announced work-from-home (WFH) schedule every FRIDAY has been moved to MONDAY as part of our four-day onsite workweek arrangement.
Accordingly, Members may file their claims and other concerns through either of the following:
• Submission via official email, ([email protected]) especially for Members outside Metro Manila; or
• Personal filing at the CHSI Head Office during regular business hours (Tuesday to Friday - 9:00AM to 4:00 PM) only.
This adjustment is intended to help improve office operations while continuing our efforts to reduce energy consumption and fuel use.
For your guidance and information.
Thank you.

From: CHSI / CFPI / CLIC MANAGEMENT

26/03/2026

IMPORTANT ADVISORY

Please be informed that effective 27 MARCH 2026, our office shall adopt a four-day onsite workweek, with FRIDAYs designated as work-from-home (WFH) days.
Members may file their claims and other concerns through either of the following:
• Submission via official email, ([email protected]) especially for Members outside Metro Manila; or
• Personal filing at the CHSI Head Office during regular business hours (Monday to Thursday - 9:00AM to 4:00 PM) only.
Consistent with government policy, this measure is implemented to reduce building energy consumption and transportation fuel use in light of ongoing global conditions.
For your guidance and information.
Thank you.

From: CHSI / CFPI / CLIC MANAGEMENT

24/02/2026

CHSI ADVISORY

Pursuant to the directives of the Insurance Commission (IC), please be advised that all Members whose names are not yet reflected in the CHSI Portal (https:/chs.com.ph/chsicp/) must file their claims on or before 02 MARCH 2026 (Monday).

Per the Notice to the Public released by the Insurance Commission, “claims filed after 02 MARCH 2026, shall be BARRED from the normal liquidation proceedings….” Instead, late-filed claims shall be referred to the Company for possible reconsideration during its dissolution and winding-up proceedings, subject to applicable laws and regulations.

Members may file their claims through either of the following:
• Submission via official email ([email protected]), or
• Personal filing at the CHSI Head Office during regular business hours (Monday to Friday, 9:00AM to 4:00 PM)

Concerned Members are strongly encouraged to file their claims within the prescribed period to ensure proper evaluation and inclusion in the liquidation proceedings, in strict compliance with the Insurance Commission’s directives.

For further information on claim requirements and procedures, please visit our website at https://www.caritashealthshield.com.ph/

Thank you for your cooperation.

CARITAS HEALTH SHIELD INC.

14/01/2026

CHSI ADVISORY

Pursuant to the directives of the Insurance Commission (IC), please be advised that all Members whose names are not yet reflected in the CHSI Portal (https:/chs.com.ph/chsicp/) must file their claims on or before 02 MARCH 2026 (Monday).

Per the Notice to the Public released by the Insurance Commission, “claims filed after 02 MARCH 2026, shall be BARRED from the normal liquidation proceedings….” Instead, late-filed claims shall be referred to the Company for possible reconsideration during its dissolution and winding-up proceedings, subject to applicable laws and regulations.

Members may file their claims through either of the following:
• Submission via official email ([email protected]), or
• Personal filing at the CHSI Head Office during regular business hours (Monday to Friday, 9:00AM to 4:00 PM)

Concerned Members are strongly encouraged to file their claims within the prescribed period to ensure proper evaluation and inclusion in the liquidation proceedings, in strict compliance with the Insurance Commission’s directives.

For further information on claim requirements and procedures, please visit our website at https://www.caritashealthshield.com.ph/
Thank you for your cooperation.

CARITAS HEALTH SHIELD INC.

26/12/2025

Head Office Holiday Advisory

Please be advised that our Head Office will be closed on December 29, 2025 (Monday) and January 2, 2025 (Friday) in observance of the New Year, in line with the government's work suspension advisory - Memorandum Circular no. 111.

Regular operations will resume on January 5, 2025.

Thank you for your understanding, and we wish everyone a Happy New Year!

Address

97 E. Rodriguez Sr. Avenue
Quezon City
1113

Opening Hours

Monday	8:30am - 5:30pm
Tuesday	8:30am - 5:30pm
Wednesday	8:30am - 5:30pm
Thursday	8:30am - 5:30pm
Friday	8:30am - 5:30pm

Telephone

+63286357100

Website

http://www.caritashealthshield.com.ph/

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