06/29/2026
Most of the time, people hear about all the amazing things that come with owning a business—and don’t get me wrong, it truly is amazing. We get to help families, meet wonderful people, and do something we’re passionate about every day.
But every now and then, you have one of those days that completely throws you for a loop. The kind of day that reminds you that if you didn’t genuinely love what you do, you’d probably quit.
Yesterday was one of those days.
Our first cleaning went exactly as planned, and we left with another happy client. Our second appointment was a completely different story.
About 30 minutes into the cleaning, after we’d already begun working and had even used our vacuum inside the home, we discovered evidence of an infestation.
The moment we confirmed what we were seeing, we stopped immediately.
We have extremely strict contamination protocols. Even though we technically could have completely dismantled our vacuum and attempted to sanitize it, we weren’t willing to take the chance of bringing it back into our vehicle and risking contamination of our own home or another client’s home.
So we made the only decision we felt was right.
If it came out of our van for that appointment…it stayed there.
Our cleaning caddies.
Our microfiber rags.
Our sponges.
Our scrub brushes.
Our bottles and cans of cleaner.
Our mop.
Our $55 commercial mop bucket.
Our vacuum that averages around $250 because we invest in quality equipment.
Literally everything we brought inside that home was thrown away.
We don’t buy the cheapest tools we can find. We invest in professional-grade equipment because it helps us provide the best possible service for our clients. Unfortunately, that also means situations like this are incredibly expensive.
By the end of the day, we were looking at thousands of dollars in equipment and supplies that had to be replaced.
Last night wasn’t spent relaxing—it was spent rebuilding our inventory. While everyone loves buying new cleaning gadgets, this wasn’t exactly the fun kind of shopping. We had built up an inventory of tools we absolutely loved over the years, and some of them aren’t even available in big-box stores. They’re specialty items that now have to be reordered and shipped.
Was it frustrating? Absolutely.
Was it expensive? Without a doubt.
But would we make the same decision again to protect our family, our employees, and every single client we serve? Every single time.
This is one of those parts of owning a cleaning business that most people never see. Sometimes doing the right thing comes with a pretty hefty price tag—but our clients’ safety and our standards will always come first.
Here’s to rebuilding, restocking, and getting right back to doing what we love. 🫶🏻
