Van Zandt VA Medical Center wishes to promote open communication regarding any concerns about patient care or safety in the medical center. If you have concerns about patient care or safety that have not been addressed, you are encouraged to contact your Service Chief/Supervisor. Additionally, you can contact Quality Management Service at extension 7321. If the concern continues, you may contact T
he Joint Commission at the following:
• www.jointcommission.org, using the “Report a Patient Safety Event” link
in the “Action Center” on the home page of the website
• By fax to 630-792-5636
• By mail to Office of Quality and Patient Safety, The Joint Commission,
One Renaissance Boulevard, Oakbrook Terrace, IL 60181
It is the policy of this medical center that no disciplinary action will occur because an employee reports safety or quality of care concerns to The Joint Commission. Any questions regarding this matter can be directed to Quality Management Service at extension 7321.
