04/29/2026
Starting May 6, we’re launching a new medical records platform to help us provide an even better petcare experience for you and your furry friend. New technology is exciting but sometimes comes with challenges. We truly appreciate your patience and understanding as we make this update, and our hospital associates learn to use this new system.
Some tips as we transition:
• As always, you can schedule an appointment online, or by calling your Annapolis location at (410) 266-7170. Be sure to have your phone handy at your appointment for an enhanced check-in experience.
• This transition might temporarily limit access to your pet's medical records online through MyBanfield and the Banfield app. We recommend downloading a copy of your pet's vaccine records before May 6, especially if you're planning on grooming or boarding your pet. Your pet's records will continue to be available at any Banfield location you choose to visit. Give us a call at (410) 266-7170 and we will be happy to email or print your records for you.
We look forward to seeing you and your pet soon!
Your Annapolis Banfield Pet Hospital team 🐾❤️
