05/13/2026
Hiring a Medical Assistant (MA) at AlyZion Psychiatry. See attached Job Description.
Medical Assistant (MA) Job Description
AlyZion Psychiatry
Position Title
Medical Assistant (Front & Back Office)
Position Summary
AlyZion Psychiatry is seeking a compassionate, organized, and detail-oriented Medical Assistant (MA) to support both clinical and administrative operations within our behavioral health clinic. This role is ideal for a motivated professional who thrives in a collaborative outpatient psychiatric setting and is comfortable working in both front office and back-office responsibilities.
The Medical Assistant will support one psychiatric provider in delivering high-quality care for new and established patients receiving evaluation and management (E&M) services, as well as specialized treatments including Spravato®, Ketamine therapy, and Transcranial Magnetic Stimulation (TMS).
Key Responsibilities
Front Office Duties
• Greet and check in/check out patients professionally and compassionately
• Answer phones, schedule appointments, and manage provider calendars
• Verify insurance eligibility and obtain prior authorizations as needed
• Collect copays and maintain accurate patient demographic information
• Manage patient intake forms and obtain required consents
• Coordinate referrals, medical records requests, and follow-up appointments
• Maintain HIPAA compliance and patient confidentiality
• Support overall clinic workflow and patient experience
Back Office Duties
• Room patients and obtain/update vital signs, medication lists, and histories
• Prepare patients for psychiatric evaluations and follow-up visits
• Assist provider during E&M consultations and clinical documentation
• Monitor and document patients during Spravato®, Ketamine, and TMS treatments
• Observe patients for adverse reactions and report concerns to provider promptly
• Maintain treatment rooms, supplies, and clinical equipment
• Administer screening tools and questionnaires as directed
• Assist with medication inventory and documentation
• Ensure compliance with safety protocols and clinic procedures
Qualifications
• High school diploma or equivalent required
• Medical Assistant certification preferred (CMA, RMA, or equivalent)
• Minimum 1 year of experience in outpatient medical or behavioral health setting preferred
• Experience with psychiatric, behavioral health, or infusion-based care is a plus
• Familiarity with EMR/EHR systems and medical terminology
• Strong communication, organizational, and multitasking skills
• Ability to work independently in a small clinic environment
• Current CPR/BLS certification preferred
Preferred Skills
• Experience with Spravato REMS protocols, Ketamine therapy monitoring, or TMS procedures
• Knowledge of psychiatric medications and mental health terminology
• Strong customer service and patient engagement skills
• Comfortable managing both administrative and clinical workflows
• Ability to remain calm and professional in sensitive patient situations
Work Environment
• Outpatient behavioral health clinic
• Combination of front desk administrative duties and direct patient care
• Close collaboration with one psychiatric provider
• Opportunity to grow with an expanding practice
Physical Requirements
• Ability to sit, stand, and walk for extended periods
• Ability to assist patients safely when needed
• Ability to lift up to 25 pounds occasionally
Benefits
• Competitive pay
• Paid time off
• Health benefits
• Professional development opportunities
• Supportive team environment
Equal Opportunity Employer Statement
AlyZion Psychiatry is committed to creating an inclusive and supportive workplace for employees and patients alike. We welcome applicants from diverse backgrounds and experiences.
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