09/17/2026
A reflection from Anna Mackney, Regional Director UK at Play'n GO:
"In my role, I speak to clients about difficult subjects and lead a lot of meetings. English isn't my native language, and I've always felt that when you use filler words, people fixate on those instead of what you're saying. At Speakeasy, we worked on replacing those filler words with pauses, along with the posture, the eye contact, and the pace that goes with communicating well.
It felt uncomfortable at first, almost like a robot. But the more you do it, the easier it becomes, and you start to see the change in how people respond to you. I'd never been trained to speak before, and for me it was groundbreaking.
If you're considering it, take it seriously. The prep work and the work afterwards matter just as much as the three days. It's a real investment, but you get exactly what you pay for."