08/17/2026
Alice has been with us for a little over one week now. Like all new employees, there is a learning curve. But she is catching on very quickly! We have had a lot of successful calls completed (vast majority, actually). Pro tip: Our human team reviews every single call that comes in. Where we have seen hiccups, typically the caller outright refuses to participate in the call. Just like with live employees, we can’t help much if you refuse to identify yourself by name, or if you just yell, or if you just hang up. So the next time you need to call our office, please give Alice a chance. Identify yourself by name and birthdate (as we have always done with our callers), tell her what it is you are calling for, what help you need. We’re sure you will be quite pleased with her efficiency!