10/01/2026
As we move into “cooties” season - There’s something I wish more people understood about service providers:
There is a LOT of fear that comes with cancelling an appointment because we’re sick—or even because we might be getting sick.
We don’t take cancelling lightly.
When you’re self-employed, there usually isn’t paid sick leave. There isn’t a PTO bank. There isn’t someone covering your shift and making sure your paycheck stays the same.
If I cancel a full day of appointments because I’m sick, that can mean hundreds of dollars in lost income in a single day.
And honestly? Sometimes we push ourselves to work when we probably shouldn’t because we’re thinking about the bills, our families, our businesses, and the clients who have been waiting for their appointment.
But here’s the thing:
You deserve a healthy provider. And your provider deserves the ability to stay home when they’re sick without feeling like they’re financially putting their business in danger.
And this goes both ways. 🤍
If you’re feeling under the weather, have a fever, a stomach bug, a significant cough, pink eye, or you’re just starting to feel like “Uh oh… I might be coming down with something,” please reach out and reschedule your appointment.
I know cancelling an appointment can be frustrating. I know you may have been looking forward to your massage all week. And I know life is busy.
But please remember that your massage therapist is in close, prolonged contact with you. If you come in sick, there’s a very real possibility that I could become sick too—and then I may have to cancel several more appointments, lose even more income, and potentially expose other clients.
Please don’t feel guilty about rescheduling when you’re sick.
I would much rather have you send me a message saying, “I’m not feeling well, can we reschedule?” than have you feel like you have to show up because you’re afraid of disappointing me.
And when I’m the one who is sick, I hope you’ll give me that same grace.
We’re both human. We both get sick. And neither of us benefits from passing it along.
Your health matters. My health matters. And protecting each other is worth more than one appointment. 🌻
Thank you for understanding and for helping me keep Moonstone a healthy place for everyone. 🫶🏻
