08/27/2026
At NYU Langone Health, nurses are using their experiences to shape the technology they use every day to support patient care. One recent innovation is the Philips Care Assist app.
The app, which sends alerts directly to nurses' work phones, was developed over two and a half years with feedback from frontline nurses who identified the need for easier access to information behind patient alerts and fewer steps in their workflow. It sends critical physiologic monitoring alerts, vital signs, and waveform tracings to help nurses with immediate access to all the information so they can quickly assess what prompted a notification and prioritize their response.
The app will begin rolling out at NYU Langone Hospital—Suffolk across 18 units before expanding to campuses in Brooklyn, Manhattan, and Mineola.
“When you’re working in the ICU, you’re exposed to alarms throughout the day, which contributes to alarm fatigue,” says Angelique Sanchez, RN, a surgical ICU nurse at NYU Langone Hospital—Suffolk who will be among the first nurses to use the app when it launches. “With Philips Care Assist, we’re able to monitor patients’ telemetry, oxygenation, and blood pressure in real time, allowing us to respond even more efficiently to clinically significant changes.”
By incorporating nurses’ frontline experience into technology development, NYU Langone is creating tools designed around real clinical workflows to help its nurses provide the best care to their patients.
“An MCIT team dedicated to clinical mobile technologies, led by Brant Lipari, RN, and Meghan Reilly, RN, collaborated closely over two and a half years with Joanna M. Marmo, MSN, MBA, RN, and other staff nurses, along with Philips, to create a trusted clinical mobile companion that accurately and efficiently provides alerts to nurses,” said Suzanne Howard, vice president of clinical systems at MCIT.