08/09/2026
What happens when you suspect an older loved one is being abused or financially exploited?
Adult Protective Services (APS) can play an important role in protecting vulnerable older adults, particularly those living with dementia or cognitive decline.
APS agencies investigate reports of suspected elder abuse, neglect, self-neglect and financial exploitation and can help connect older adults and families with appropriate services and resources.
But there is something families need to understand:
APS needs information to investigate.
If you suspect financial abuse or exploitation, start documenting your concerns.
* Keep records of unusual withdrawals or financial transactions.
* Save suspicious emails, letters, invoices or messages.
* Write down incidents, including dates and what occurred.
* Keep track of unexplained changes to accounts, wills or financial arrangements.
* Document changes in behaviour, particularly fear or anxiety around a particular person.
Don’t rely on memory alone. A clear timeline can be extremely valuable when concerns need to be investigated.
It is also important to understand that APS does not have unlimited authority. What they can do depends on the evidence available, the older person’s circumstances and the laws within that jurisdiction.
Each state has its own APS system and guidelines, often working alongside local agencies, healthcare professionals, law enforcement and other community services.
The message for families is simple: stay involved, pay attention and document concerns.
An older person living with dementia may not always be able to recognise exploitation or clearly explain what has happened. Having trusted people around them who are paying attention can make an enormous difference.
If you believe an older adult is in immediate danger, contact emergency services or the appropriate authorities in your area.
For more valuable advice about dementia, elder care and protecting vulnerable older adults, visit www.drlizgeriatrics.com.