09/02/2026
In an office, an angry patient cannot disappear with one click. In telepsychiatry, they can.
If a patient escalates and shuts off the video, the clinician may not know what happens next — where the patient goes, what they do, or whether the situation is getting worse after the appointment abruptly ends.
That is why Dr. Edward Kaftarian says telepsychiatrists have to catch escalation early. In this clip, he shares the telltale signs that a patient is starting to escalate before the visit spirals.
Listen to the full episode below for the best ways to de-escalate angry patients in telepsychiatry.
Apple Podcasts: https://podcasts.apple.com/us/podcast/the-telepsychiatry-advantage/id1893377031
Spotify: https://open.spotify.com/show/1sk8JaIhTzOQe9qlAQQPid?si=0b6fd812955c46f9
YouTube: https://www.youtube.com/