08/10/2026
I built (with lots of help from Claude) a calculator to estimate what dysfunction actually costs a team each month.
I was sure meetings would be the biggest number. Everyone complains about meetings.
For a 13-person org, meetings came out at $2,300 a month.
Misalignment came out at $17,188 b/c it's a compounded cost.
That's 63% of the total — more than meetings, burnout, and turnover combined.
Which makes sense. Misalignment starts as a bad meeting, but continues for weeks and months.
When two people hold different definitions of what "done" is, you don't just lose the meeting, you lose the six weeks after it. The work gets built, delivered, discussed, rejected, rebuilt, etc.
Nobody was lazy or uncommitted. It's just that everyone worked really hard on slightly different things.
And most of that isn't a process problem necessarily. It's people not understanding how other people work. Even how *they* work.
Run your own numbers at the Cost of Dysfunction calculator in the comments.