07/20/2026
The new spam folder is causing some of our patients to miss their appointment reminders and check in texts. For those having trouble receiving our messages, please see below.
Turn filter spam on or off in iOS 26:
1. Open Messages
2. Tap the Filters button
3. Tap Manager Filtering, then tap to turn Filter Spam on or off. By default, Filter Spam is on in iOS 26.
You can also turn these settings on or off in the Settings app. Go to Settings, tap Apps, tap Messages, then scroll down to turn Filter Spam on or off.
View messages labeled as spam in iOS 26:
1. In Messages, tap the Filters button
2. Tap Spam
3. Tap the message you want to review
You can't reply to spam messages or click the links in a spam message until you move it to your inbox.
Send a message to learn more