Cherokee Indian Hospital Authority

Cherokee Indian Hospital Authority Cherokee Indian Hospital Official page This initial facility had 12 beds, two wards, and two private rooms, all managed by a single physician.
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History of Cherokee Indian Hospital
The Cherokee Indian Hospital’s history is deeply rooted in the legacy of healthcare for the Cherokee people. Its beginnings trace back to the early boarding school era when the first facility, operated by the Bureau of Indian Affairs (BIA), offered surgery, outpatient, and inpatient services. It was located near the site of today’s Women’s and Children’s building. Early Growth and Transition
In 1937, the BIA constructed a new hospital to expand services, including surgery, outpatient care, dental care, and inpatient services. By 1955, management transitioned from the BIA to the Department of Health, Education, and Welfare, which established the Indian Health Service (IHS). This era marked growth, with a staff of 32, including three physicians and eight nurses, and an annual average of 20,000 outpatient visits. In 1974, a modern outpatient clinic—owned by the Eastern Band of Cherokee Indians—was added, marking the first time a tribe had built and leased a healthcare facility to the federal government. This building still stands, housing the Unity Healing Center and Cherokee Police Department. A New Hospital for the Community
In October 1980, Chief John Crowe dedicated the current hospital facility, which opened in 1981, significantly expanding staff, services, and outpatient capacity. The Cherokee Indian Hospital received accreditation from the Joint Commission in March 1982, underscoring its commitment to quality healthcare. Transition to Tribal Ownership
On September 2, 2002, the Eastern Band of Cherokee Indians assumed ownership of the Cherokee Indian Hospital under a compact with the IHS. Resolution 410 established the Cherokee Indian Hospital Authority, granting it the authority to manage and fund services independently. The facility, now an 20-bed hospital, serves approximately 14,000 enrolled members of the Eastern Band of Cherokee Indians and their descendants. This transition allowed the hospital to expand its infrastructure, strengthen financial services, and improve community health. Notable Milestones in Cherokee Healthcare

Pioneering Figures
Before the turn of the 19th century, Dr. Hartman “Doc” Oberlander became the first official physician for the Eastern Cherokee School and Agency in 1894. Lula Owl Gloyne, who later became the first registered nurse of the Eastern Band of Cherokee Indians, played a crucial role in early healthcare efforts. Her work in the 1920s and advocacy alongside tribal officials in Washington, D.C., led to the construction of the Cherokee Indian Hospital, with construction beginning in 1936. Recent Innovations
In October 2015, the Eastern Band of Cherokee Indians unveiled a new $83 million healthcare facility, providing state-of-the-art medical services in an environment infused with Cherokee culture. Since its opening, CIHA has introduced significant expansions, including:

Kanvwotiyi – Residential Treatment Center

Women’s & Men’s Residential Support Homes

Groundbreaking for a new clinic in Cherokee County set to open in October 2025

Opened brand new state-of-the-art long-term care facility in 2024 to replace the original Tsali Care skilled nursing facility

In 2018, Tribal leadership approved funding for a new psych/detox inpatient unit. Following demolition of the old hospital structure in 2019, the Analenisgi Inpatient Unit opened in 2021, providing crisis stabilization services to the community. Continuing the Legacy
The Cherokee Indian Hospital remains committed to the vision of improving health outcomes for the Cherokee people while respecting and preserving their cultural heritage. Through the ongoing support of Tribal leadership and community collaboration, CIHA continues to honor the legacy of pioneering healthcare advocates like Lula Owl Gloyne.

“Our greatest strength has never been what we do can do alone, it has always been what we accomplish when we stand toget...
09/10/2026

“Our greatest strength has never been what we do can do alone, it has always been what we accomplish when we stand together.” -Principal Chief Michell Hicks during opening remarks of the annual Darkness Into Hope Event happening NOW until 7pm.

09/10/2026
Congratulations to Melissa Madrona, Clinical Pharmacist - Pharmacy, for being selected as the recipient of the Guiding P...
09/10/2026

Congratulations to Melissa Madrona, Clinical Pharmacist - Pharmacy, for being selected as the recipient of the Guiding Principle Three Award for the 2nd quarter of 2025-2026.

The Guiding Principle Three Award ᏂᎯᏣᏤᎵ (ni hi tsa tse li) criteria call for an understanding that Cherokee Indian Hospital belongs to the people by their cultural inheritance and delivers outstanding service by safeguarding it with good stewardship and providing it when and how the people need it. The employee selected for this quarter’s award will hold on to a 7.5-inch clear trophy, accented with gold writing and a CIHA seal engraving, and will receive a monetary award.

Per her nominations, Melissa consistently demonstrates the characteristics of Guiding Principle Three, “It Belongs to You,” through the ownership, initiative, and personal responsibility she brings to caring for our patients each day.

Working in a pharmacy that fills approximately 1,300 prescriptions each day means there is rarely a shortage of things that need attention. Even in such a fast-paced environment, Melissa takes ownership of ensuring patients receive their medications safely, accurately, and promptly. She takes the time to answer questions, provide guidance, and keep patients informed throughout the process, so they know their needs have not been forgotten.

One of the things that stands out most about Melissa is her determination to see things through. When a prescription requires additional clarification, she willingly takes on the challenge of finding a resolution. She makes multiple calls to providers and patients, searches for the information needed, and often works through her lunch or stays late to finish what she started rather than simply passing the task along to someone else. She understands the importance of continuity and takes personal responsibility for making sure patients receive the care and medications they need.

Melissa brings that same sense of ownership to supporting her coworkers. Her team knows they can rely on her guidance and trust, and when something is handed off to her, she will follow through. She pays attention to what is happening around her, steps in when her clinical knowledge can help, and follows back up once an issue has been resolved. Even during the busiest or most challenging moments, she remains calm, dependable, and focused on finding a solution.

Melissa does not simply complete the responsibilities of her role, she takes ownership of the experience and outcome for the patients she serves. Her initiative, dependability, and commitment to following through are a true reflection of “It Belongs to You” and makes her a deserving recipient of the Guiding Principle Three Award.

09/10/2026

❗HAPPENING TODAY❗Join us at the From Darkness Into Hope: Mental Health Awareness Event at the Oconaluftee Island Park in Cherokee, NC from 3-7PM. All Ages are Welcome!

We will have vendors, FREE FOOD, and tons of resources for MENTAL HEALTH! Whether you want to participate or just show your support for your community, ALL ARE WELCOME!

Cherokee Indian Hospital Authority
Cherokee Youth Center BGCA

It’s National Payroll Week!Payday doesn’t happen without the dedicated employees working behind the scenes to ensure eve...
09/10/2026

It’s National Payroll Week!

Payday doesn’t happen without the dedicated employees working behind the scenes to ensure every detail is handled accurately and on time. Thank you to CIHA’s Payroll Team for your hard work, attention to detail, and commitment to serving our workforce. We appreciate all you do to make every payday possible!

As we commemorate the 24th anniversary of CIHA assuming responsibility for our healthcare system, we want to recognize t...
09/09/2026

As we commemorate the 24th anniversary of CIHA assuming responsibility for our healthcare system, we want to recognize the employees who were here at the beginning and continue serving our patients today, some began their careers even before CIHA assumed responsibility from the Indian Health Service.

We are grateful for their decades of service and commitment to our community. Their experience and contributions have helped shape CIHA and the quality of care we provide today.

FYI
09/09/2026

FYI

Congratulations to Shira Raman, Certified Alcohol and Drug Counselor – Analenisgi Inpatient,  on being selected as the r...
09/09/2026

Congratulations to Shira Raman, Certified Alcohol and Drug Counselor – Analenisgi Inpatient, on being selected as the recipient of The Right Way Award for the 2nd quarter of 2025-2026.

The Right Way Award ᏚᏳᎦᏛ (du yu ga dv) embodies the ability to develop relationships with patients and/or employees that directly relate to your effectiveness in embracing the relationship-based culture at Cherokee Indian Hospital. Employees selected for this quarter's award will hold a 9-inch clear trophy, accented with a special "The Right Way" engraving, and will receive a monetary award.

This award recognizes employees who exemplify CIHA's Guiding Principles, and Shira's work embodies these values through her service, accountability, and commitment to others.

Guiding Principle One – ᎤᏩᏒᎤᏓᏅᏖᎸ ("The One Who Helps You from the Heart")
Shira approaches every patient with genuine compassion, respect, and understanding. She meets individuals where they are in their recovery journey, offering support without judgment while encouraging personal growth and accountability. Her recovery oriented approach demonstrates a deep commitment to patient well-being and dignity. Through thoughtful listening and sincere concern for others, she consistently creates an environment where patients feel valued, respected, and supported.

Guiding Principle Two – ᏙᎯ (to-hi) ("A State of Peace and Balance")
Shira brings a grounded and calming presence to both patients and coworkers. She understands the importance of maintaining balance in a demanding healthcare environment and encourages others to do the same. Whether supporting patients through difficult challenges or reminding coworkers to prioritize self-care, she promotes an atmosphere of stability, respect, and wellness. Her steady presence helps create a positive environment where individuals can thrive.

Guiding Principle Three – ᏂᎯᏣᏤᎵ ("It Belongs to You")
Shira demonstrates ownership and accountability in every aspect of her work. She takes her responsibilities seriously, upholds high professional and ethical standards, and advocates consistently for the patients entrusted to her care. Her dedication extends beyond completing assigned tasks. She remains attentive to the needs of the unit and willingly steps forward when challenges arise, ensuring that patients, coworkers, and the organization receive her full commitment and support.

Guiding Principle Four – ᏗᏆᏤᎵᎢᏳᏍᏗ ("Like Family to Me")
Shira treats patients and coworkers with the same care, respect, and support she would offer her own family. She readily lends assistance when colleagues feel overwhelmed, often stepping in before being asked. She encourages and supports her teammates while maintaining high standards of professionalism and accountability. Her willingness to help others and her commitment to the well-being of those around her foster trust, collaboration, and strong relationships throughout the workplace.

One example that strongly reflects Shira's commitment occurred on Principal Chief's Day. Although she was not scheduled to work and had already completed a shift the day before, she recognized that the inpatient unit would be operating with limited staffing. Understanding the importance of maintaining support for both patients and coworkers, Shira voluntarily came in and worked a full shift. No one asked her to do so; she simply saw a need and chose to help. This selfless action demonstrated her dedication to patient care, her team, and the overall success of the unit.

Shira's impact extends beyond her assigned responsibilities. She consistently supports her coworkers, promotes a positive work environment, and models professionalism, compassion, and accountability through her actions. Her sense of humor, reliability, and willingness to help others strengthen team morale and contribute to a culture of mutual support and respect.

Shira's work is a powerful reminder that healthcare is built on meaningful relationships. She does not simply perform her duties; she creates trust, supports healing, and strengthens those around her through authentic and heartfelt service.

When you entered the front foyer of the old Cherokee Indian Hospital Authority, affixed to the stone wall was a large pl...
09/09/2026

When you entered the front foyer of the old Cherokee Indian Hospital Authority, affixed to the stone wall was a large placard that displayed what is now one of the organization’s Guiding Principles, “ᏂᎯᏣᏤᎵ.” It was mounted to commemorate the Eastern Band of Cherokee Indians taking over the admisntration of the healthcare system in 2002.

September 9, 2026, will mark the 24th anniversary of a defining moment in the modern history of health care for the Eastern Band of Cherokee Indians.

Read the full story here:

ᏂᎯᏣᏤᎵ – “It belongs to you.”: CIHA Commemorates 24 Years of Self-Determination in Health Care September 9, 2026 By Brittney Lofthouse Entrance sign at old Cherokee Indian Hospital Authority Entrance When you entered the front foyer of the old Cherokee Indian Hospital Authority, affix...

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1 Hospital Road Ste C268
Cherokee, NC
28719

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