Parkland Community Health Plan

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Parkland Community Health Plan Parkland Community Health Plan (PCHP) was started in 1999 by Parkland Health. We are proud to be locally owned and locally operated. to 5 p.m. Monday-Friday.

We offer STAR Medicaid and CHIP services for children, teens, pregnant women, and families. Parkland Community Health Plan is a community-based health insurance plan offering health care coverage to the communities of North Texas. Our insurance products include STAR Medicaid, CHIP and CHIP Perinatal. Our service area covers Dallas, Collin, Ellis, Hunt, Kaufman, Navarro, and Rockwall counties, where members can seek care at more than 6,000 doctors and specialists and over 40 hospitals and urgent care centers. Member Services hours are 8 a.m. If this is an emergency, dial 9-1-1. Remember, never publicly post your personal contact or health information you'd like to keep private on Facebook. Government-Regulated Insurance Plans:
Parkland HEALTHfirst (Medicaid STAR) 1-888-672-2277
Parkland KIDSfirst (CHIP/CHIP Perinate) 1-888-814-2352

For members who are deaf or hard of hearing, you can call us toll-free at 1-800-735-2989.
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The Parkland Community Health Plan (PCHP) page is available to provide plan information, general health information, health-related news, events, and community resources for members. The health information shared on this page is only intended for educational purposes and is not intended to be a substitute for personal medical or healthcare advice. PCHP is committed to the safety and security of this page and will maintain the necessary administrative and technical safeguards to protect against unauthorized access or use.
• Profane and/or inflammatory comments are prohibited and will be blocked and removed from page.
• PCHP is not responsible for content posted by others on any PCHP -sponsored page or other social media outlet.
• PCHP reserves the right to monitor and moderate all posts to PCHP -sponsored sites. Any post considered inappropriate, in PCHP’s sole discretion and determination, will immediately be removed by the Site Administrator upon his/her being notified of such content.
• PCHP will address complaints or issues regarding content posted to the PCHP page or other social media outlet.
• The PCHP logo, in any shape or form, is a registered service mark and its duplication or reproduction is strictly prohibited, without prior written permission and separate agreement of PCHP. TO THE MAXIMUM EXTENT PERMITTED BY LAW, PCHP SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES OR LOSSES, WHETHER TANGIBLE OR INTANGIBLE, RESULTING FROM AUTHORIZED OR UNAUTHORIZED USE OF OR ACCESS TO OUR FACEBOOK PAGE OR CONTENT POSTED THEREON.

Some days feel heavy, and it is okay to say so. But when sadness, low energy, poor sleep, or losing interest in things y...
10/08/2026

Some days feel heavy, and it is okay to say so. But when sadness, low energy, poor sleep, or losing interest in things you love sticks around for weeks, it may be more than a rough patch.

It could be depression, which is common, real, and very treatable. You do not have to tough it out alone. As a Parkland Community Health Plan member, you can find counseling and mental health support that fits your life at www.parklandhealthplan.com/behavioral-health.

Reaching out is a sign of strength. If you need to talk right now, call or text 9-8-8.

Need help applying for or renewing your Medicaid benefits? Parkland Community Health Plan is here to help!We’ve added a ...
10/07/2026

Need help applying for or renewing your Medicaid benefits? Parkland Community Health Plan is here to help!

We’ve added a new location at Forest Green Library and Garland Central Library where you can get in-person application assistance at no cost. Our team is also available at different locations throughout the community. Check our calendar for the full schedule and find a location near you:
parklandhealthplan.com/calendar

Want to schedule time with us? Let us know, and we’ll give you a call:
https://parklandhealthplan.com/social-renewal

Don’t wait—stay covered! STAR and CHIP members must renew their benefits each year to keep their coverage active.

That stack of paperwork at the doctor's office does not have to be stressful. Medical forms are an important part of you...
10/07/2026

That stack of paperwork at the doctor's office does not have to be stressful. Medical forms are an important part of your care – and a little planning can make them easier to complete.

Before your next doctor's visit, take a few minutes to gather important information like your medications, vaccination records, medical history, and Medicaid ID number. If you do not have everything, that's OK. Bring what you have, along with any questions you want to ask your doctor.

Take your time and circle any words you do not know. Bring a family member or friend if that helps and remember that you can ask for an interpreter at no cost.

Learn what you may need before your next appointment: https://parklandhealthplan.com/articles/what-you-need-to-know-about-medical-forms-188

Your child’s doctor should help keep them healthy — not just care for them when they’re sick. PCHP works with primary ca...
10/05/2026

Your child’s doctor should help keep them healthy — not just care for them when they’re sick. PCHP works with primary care providers focused on your child’s whole health.

That means paying attention to important care like:

- Regular checkups and screenings
- Vaccines
- Follow-up after an ER visit or hospital stay
- Asthma, diabetes, and other ongoing health needs
- Access to care when your child needs it

If your child has been seeing a Children’s Health provider, you may know that some Children’s facilities are no longer part of the PCHP network. Our team can help you learn about other primary care options available through PCHP.

Member Advocates can help you explore providers, compare your options, and even help schedule your child’s first appointment.

Find the right P*P for your child: https://parklandhealthplan.com/findaprovider

The choice is yours. The goal is simple: helping your child stay healthy.

Home should be a place where you feel safe. If yours does not feel that way right now, please know you are not alone, an...
10/05/2026

Home should be a place where you feel safe. If yours does not feel that way right now, please know you are not alone, and you deserve support.

This Domestic Violence Awareness Month, we want every member to know help is available. Talking with someone who understands can lift a weight off your shoulders and help you see a way forward.

As a Parkland Community Health Plan member, you can reach caring, private counseling and mental health support at www.parklandhealthplan.com/behavioral-health. We are here whenever you are ready, with no pressure and no judgment. If you ever need someone right away, call or text 9-8-8 at any time.

One quick visit can keep the flu out of your house this season.Getting a flu shot is one of the best ways to protect you...
10/02/2026

One quick visit can keep the flu out of your house this season.

Getting a flu shot is one of the best ways to protect you and the people you love. It can take about two weeks to build protection, so getting your shot early, at the beginning of flu season, can help. Flu shots are especially important for young children, pregnant women, and anyone living with asthma or diabetes.

Even better, your Parkland Community Health Plan coverage may reward you for getting one! Get your flu shot, then claim your reward at https://memberwell.com/pchprewards/home/landing/.

Today is National Seat Check Day, and a safe ride starts with the right car seat.If you are pregnant, your baby's first ...
09/26/2026

Today is National Seat Check Day, and a safe ride starts with the right car seat.

If you are pregnant, your baby's first car seat may be covered. As a Parkland Community Health Plan member, you may receive a car seat at no cost when you complete your first prenatal visit in your first trimester or within 42 days of joining.

See how to get yours at https://parklandhealthplan.com/free-car-seat.

New to Parkland Community Health Plan? We're here to help you get started. As a new member, you'll want to learn about w...
09/21/2026

New to Parkland Community Health Plan? We're here to help you get started. As a new member, you'll want to learn about what your plan covers, how to find a doctor, and how to make the most of your benefits.

Find everything in one place at: https://parklandhealthplan.com/new-member

SAVE THE DATE!Let us help you take one thing off your to-do list!Parkland Community Health Plan is hosting a FREE Laundr...
09/18/2026

SAVE THE DATE!

Let us help you take one thing off your to-do list!

Parkland Community Health Plan is hosting a FREE Laundry Day on Saturday, October 17, from 10 a.m. to 2 p.m.

Speed Queen Laundry
2950 Walnut Hill Ln
Dallas, TX 75229

Bring your laundry and detergent — we’ll cover the wash and dry!

Mark your calendar and stay tuned for more details.

Address

1341 W Mockingbird Lane #400E
Dallas, TX
75247

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

+18886722277

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