04/22/2026
Dear Patients,
We want to inform you of a recent technical issue that affected our billing process.
In 2023, we transitioned to a new electronic medical records (EMR) system. During this transition, there was a delay in sending out patient statements. Our billing company has now resolved these issues, and all balances have been reviewed and corrected. Statements have recently been mailed, and the balances shown are accurate.
If you have questions about your balance, you may contact your insurance company for additional clarification, or reach out to our office directly.
We kindly ask for your patience as we work through a high volume of calls. If you are unable to reach us, please leave a voicemail, and a member of our team will return your call as soon as possible.
We sincerely apologize for any confusion this may have caused and appreciate your patience and understanding.