08/25/2026
Stop converting problems. Start averting them. 👀
Great communication isn’t just about fixing problems after they happen; it’s about seeing them coming & preventing them in the first place.
Our newest blog looks at how practices & lens labs can communicate better, avoid unnecessary frustration, & create a smoother experience for everyone.
Read the blog. Start averting. 💪
👓 http://tinyurl.com/conversion-vs-aversion
By Jon J. TruttPublished: 8/25/2026Every eye care professional has experienced a difficult interaction with a patient. Every customer has walked into an office distracted by work, family, or the hundred other things competing for their attention that day. Misunderstandings happen, that's simply part...