06/16/2026
“Every interaction shapes the patient experience, making CNAs and patient care techs essential to healing, outcomes and the human connection at the bedside every day.” — Melissa Beers, senior vice president, clinical operations, specialty hospitals.
Our nursing assistants and patient care technicians spend the most time with our patients. They are essential eyes and ears, informing care team colleagues of any subtle changes in a patient’s mood or ability to accomplish a particular activity. This, in turn, helps to support recovery progress and outcomes.