MED-EL USA

09/04/2026

We’ll be closed on Monday, September 7. Our office will reopen with regular business hours on Tuesday, September 8 at 8:00 a.m. ET.

Our customer support team will be available during normal business hours only, 8AM – 8:30PM. They can be reached at (888) 633-3524.

09/03/2026

With MED-EL’s HearCare app, SONNET 3 user Lyra can easily update her processor’s programming, all without a lengthy trip to the audiologist. 💪

She shares how life-changing MED-EL’s HearCare app has been for her below. 👇

09/02/2026

Nothing is sweeter than seeing someone you love experience their first moment of hearing. 👂

We’re so lucky to witness these incredible moments and to play such a special role in their hearing journey. ❤️

09/01/2026

Earlier this month, MED-EL hosted a candidate event at the University of Utah.

Here, we had great panel discussions with current MED-EL recipients, employees, and clinicians who shared insights into what candidates can expect throughout their MED-EL cochlear implant journey.

Are you interested in getting a MED-EL cochlear implant? Contact a representative today in your area. 👇

https://bit.ly/4wPJzZm

08/27/2026

: Meet Hearpeers Mentor Colleen and her son Liam!

Colleen's son, Liam, was diagnosed with hearing loss at 13 months old and officially became a bilateral cochlear implant user in August 2017.

Today, Liam is in high school and does everything his hearing peers do. He also enjoys a variety of hobbies, including reading, running track & field and Taekwondo. 📖🥋

As a Hearpeers Mentor, Colleen loves connecting with other parents and helping them navigate the early stages of their hearing journey.

Ready to connect with Colleen or another Hearpeers Mentor? Visit the Hearpeers page below to connect with Colleen and explore other mentor profiles.

https://bit.ly/4wgTCrw

08/26/2026

August 26 is National Dog Day? 🐶

We're celebrating by highlighting a few recipients and the furry friends who bring so much joy to their lives. ❤️

Say hi to Chuckie and Frankie, Scott and Cooper, Karen and Bear, and Doug and Henry. 👋🐾

08/25/2026

Your cochlear implant should be as unique as you are.

That's why the best cochlear implant is the one that is specially designed for your ear. 🫵

With our wide variety of electrode arrays, recipients are able to get the best fit for their anatomy and access a fuller range of sound to achieve the closest to natural hearing possible. 👂

08/24/2026

With up to 23 hours of power from a single charge, the new Rechargeable Battery Pro keeps your SONNET 3 powered all day, giving you the freedom to focus on what matters most.

Have you gotten your new RCB Pro batteries yet? ⚡

08/21/2026

MedicalResearch.com recently interviewed the University of North Carolina's Samantha P. Scharf, AuD, CCC-A, who broke down MED-EL's latest FDA-approved expanded pediatric indications.

Take a look 👀: https://bit.ly/3SOz9vf

The FDA minimum age for cochlear implantation dropped to 7 months in 2025, and new CI 3-60 referral guidelines from CI-PATH now give audiologists clear criteria for when to refer children — a UNC researcher explains what these changes mean for pediatric hearing healthcare.

08/20/2026

How do our ears take sound waves and process them into sound? Take a look below to find out. 👀 👇