08/12/2025
A Heartfelt Update and Thank You from East Heaven
Dear Friends of East Heaven,
First and foremost, we want to express our deepest gratitude for your unwavering support during one of the most challenging times in our 44-year history.
As many of you know, a devastating fire significantly impacted our business four years ago. In the wake of that event, your incredible generosity and belief in our mission is helping fuel our plans to rebuild. Your contributionsâwhether financial, emotional, or simply through kind words and fond memoriesâmean more than we can ever fully express.
Unfortunately, we must share that the road to reopening has proven far longer and more complicated than we anticipated. Between permitting delays, insurance negotiations, construction setbacks, and supply chain issues, weâve encountered obstacles at nearly every turn. This has pushed back our timeline much more than any of us had hoped.
We understand that many of you have invested not just money, but trust, into our recovery. Please know we do not take that lightly. Every dollar has been carefully accounted for and directed toward our rebuilding efforts, and we remain 100% committed to reopening our doors as soon as we possibly canâwith the same spirit, service, and integrity youâve known for over four decades.
We will continue to update you regularly, and once we have a confirmed timeline for reopening, youâll be the first to know. In the meantime, please donât hesitate to reach out with any questions or thoughts. Your voice matters deeply to us.
From all of us at East Heaven, thank you againâfor your patience, your loyalty, and your belief in our future. We canât wait to welcome you back. At this point, we are looking at this winter.
With gratitude and determination,
Ken, Robin, and Logan