05/11/2026
Thank you, Scott McKain: Beyond Distinction, for bringing so much energy, insight, and inspiration to our National Meeting! 👏
Your Beyond Distinction keynote was a powerful reminder that in an AI‑transformed world, what truly sets us apart is how we show up for patients. Your challenge to stand out by standing up for exceptional service, meaningful experiences, and patient‑first care will stay with our network long after the meeting.
We’re grateful for your expertise in customer experience and distinction, and for helping us rethink how we combine smart technology with genuine human connection to deliver the best possible care.
Seems like every speaker posts the empty room that will shortly fill and present the opportunity to share our ideas and tactics for making your business and life better.
Today is a special privilege! The folks at have tried to have me speak for them before, but previous bookings on my part prevented it. They made it happen this time and are so great to work for and with. 600 independent business leaders today in Orlando, and I can’t wait to share with them