08/04/2026
Looking for meaningful, purpose-driven work where your skills are valued and your role truly matters?
Ballard Family Chiropractic is hiring a Front Desk & Clinic Operations Coordinator — a key role for someone who is warm, friendly, detail-oriented, tech-comfortable, and takes pride in reliable follow-through.
This is more than a typical receptionist position. As a key member of our team, you will work closely with the practice owner to help create an exceptional experience for every patient. Your role will be essential to the day-to-day operations of the clinic, ensuring that systems run smoothly, patients feel cared for, and the practice continues to grow and thrive.
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The role
Patient Experience
• Greet patients warmly and create a welcoming clinic environment.
• Answer phones, texts, and emails with care and professionalism.
• Manage scheduling and patient flow efficiently.
• Run Insight nervous system scans on patients (training provided) and handle scan files accurately.
• Discuss care plans and collect payments confidently.
• Help patients understand care plans and feel supported in their wellness journey.
Operations & Growth
• Use Gmail and Google Drive daily to organize documents, follow checklists, and keep office information updated and easy to find.
• Track clinic statistics and performance metrics.
• Manage recall and follow-up systems to protect visit volume.
• Monitor schedule gaps and proactively reschedule.
• Manage inventory and supplement ordering.
• Maintain an organized, clean clinic environment.
• Help refine systems and improve office procedures.
• Help train future team members as the clinic grows.
• Use basic technology and simple AI tools (we will train you) to draft, organize, or improve workflows.
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The ideal candidate
You may be a great fit if you:
• Are naturally happy, warm, and friendly.
• Enjoy working with children and are comfortable in a family-centered practice.
• Take real satisfaction in completing tasks and following through reliably.
• Are detail-oriented and organized by nature.
• Are comfortable with technology and quick to learn new systems (especially Gmail and Google Drive).
• Communicate clearly and directly, and appreciate direct communication in return.
• Can receive feedback without taking it personally.
• Are comfortable discussing finances and care plans with confidence.
• Are self-motivated and solutions-focused.
• Can maintain attention to detail in a busy environment.
• Are curious and open to learning how we use simple AI tools to make our work easier (experience is a plus, but not required).
Experience in a medical, chiropractic, dental, or wellness setting is preferred.
An interest in natural health and holistic wellness is a strong plus.
If people often describe you as reliable, organized, good with people, and “the one who notices the details,” you will likely thrive in this role.
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Compensation & benefits
• Pay: $18–$20 per hour, depending on experience and responsibility level.
• Performance bonuses available after training, tied to clear measurable outcomes such as reducing unscheduled patients, maintaining strong collection accuracy, and supporting clinic systems well.
Holistic health benefits for you and your family (typically $10,000+ annual value):
• Unlimited free chiropractic adjustments for you and your immediate family.
• All supplements at our cost.
• Free functional medicine consultations.
• Laboratory and specialty testing at our cost.
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Schedule & lifestyle
• 3 patient days per week: Monday, Wednesday, Friday.
• 8:00 AM – 6:00 PM, closed 12:00 PM – 2:00 PM for lunch.
• Summer hours June through mid-August are typically 8:00 AM – 5:00 PM.
• No mandatory holiday work.
• Flexible time-off culture based on team needs.
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Growth opportunities
• Paid time off available with longevity in the practice.
• Opportunity to grow as the clinic grows.
• Direct mentorship from the practice owner with 17 years of experience.
• A role where your reliability, tech comfort, and follow-through have a visible impact every day.
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Hours & location
Hours:
Monday, Wednesday, Friday as listed above.
Location:
In person – Effingham, IL.
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How to apply
Please email your resume to [email protected] with the subject line:
Front Desk – I love details & tech
In the body of your email, include:
1. 3–5 sentences explaining why this specific role in a holistic wellness practice interests you.
2. One example of a time you used technology (Gmail, Google Drive, or similar tools) to organize information or prevent something from slipping through the cracks.
3. One example of a time you caught a mistake or prevented an issue because you were paying attention.
Applications without these items will not be considered.
No phone calls about this position, please.
