05/21/2026
Recognizing Excellence in Patient Safety and Ready Reliable Care
Please join us in recognizing recent Defense Health Agency award recipients whose actions reflect the culture of safety, accountability, and high reliability that define the 60th Medical Group.
The awards were presented by Col. Patrick Parsons, commander, 60th Medical Group, in recognition of both team and individual achievements that exemplify Ready Reliable Care in action.
The nurses and technicians of the Emergency Department, Intensive Care Unit, Medical-Surgical Unit, and Laboratory were recognized through the Defense Health Agency Ready Reliable Care Reliability in Action program for exemplifying the principle of Sensitivity to Operations through collaborative efforts to reduce blood culture contamination and improve patient safety outcomes across David Grant Medical Center. Through standardized device use, cross-section training, and data-driven process improvement, the team reduced contamination rates to a low of 0.81%, helping reduce unnecessary treatments, costs, and extended hospital stays while strengthening patient care.
A1C Juana Conde was also recognized as a Defense Health Agency Patient Safety Champion for her dedication to patient advocacy and commitment to doing the right thing when it mattered most. Her willingness to think critically, speak up, and coordinate emergency transport for a high-risk patient helped prevent further adverse outcomes and reflected the sound judgment and accountability that strengthen a culture of safety.
Whether through team-based process improvement or individual acts of patient advocacy, these recognitions highlight the shared commitment of our Golden Bear Medics to delivering safe, reliable care every day for our patients and beneficiaries.
Defense Health Network Central