Premier Health Solutions, LLC

10/09/2026

It's Customer Service Week, and we're taking a moment to celebrate the people who make PHS what it is: Our Support Services Team.

Behind every call, email, and chat is a team built to get things right. Our Resolutions, Quality Assurance, Member Advocacy, and Agent Support teams work together to serve our members, our agents, and each other - and the results speak for themselves:

⏱️ We aim to answer every call within two minutes. We average around 20 seconds.
📞 We aim to keep call abandonment under 5%. We're at about 1%.
📈 We handle roughly 23,000 calls in a typical month - and more than 50,000 during Open Enrollment.

Numbers like these don't happen by accident. They come from people who show up every day committed to listening, solving problems, and treating every interaction as an opportunity to earn trust.

To our Support Services team and our Customer Service Representatives both at home and abroad: Thank You. You are the reason our members feel heard.

10/01/2026

Seventy years of combined experience in one photo. 🎉

Today we're honored to celebrate seven colleagues who are each marking 10 years with Premier Health Solutions:

Amanda Boyd, David Shelley, Reagan Plattner, Mike Krzysiak, Annie Roberts, Tim Allen, and Elysia Ivey.

A decade with one organization is rare. These seven have seen the company grow from 22 employees to 80, mentored countless teammates, and helped shape the culture we're proud of today.

To each of you: Thank you for your dedication, your expertise, and for choosing to build your careers here. The company we are today exists in no small part because of you.

Please join us in congratulating this remarkable group. Here's to the next ten.

09/21/2026

Excited to share that Premier Health Solutions is sponsoring ACA WAY 2026, September 23-24 at the Hilton Downtown Miami!

As the healthcare industry continues to evolve, events like this bring together the people shaping what's next. Our team will be there to collaborate on the challenges facing this space, and we're looking forward to the conversations.

If you'll be attending, let's connect in Miami!

09/07/2026

Happy Labor Day!

Today, we celebrate the dedication, hard work, and contributions of workers who keep our communities moving forward.

At Premier Health Solutions, we’re proud to support the individuals, families, and organizations who work hard every day. Here’s to you and all that you do!

Wishing you a safe, relaxing, and well-deserved Labor Day! ❤️💙

09/03/2026

Update: This position has been filled. Thank you for your interest!

At Premier Health Solutions, our Licensing Team is the backbone of a smooth, compliant agent experience. If you're the type of person who catches what others miss, researches before assuming, and follows things through until they're actually resolved - this role was made for you.

You'll work side-by-side with our Strategic Projects Coordinator and internal teams, serving as a go-to resource for agents, agencies, and carriers alike. No two days look exactly the same, and we're looking for someone who thrives in that kind of dynamic, high-volume environment.

Licensing processes can be taught. What we can't teach? Curiosity, ownership, and the drive to get it right.

Sound like you? Find out more and apply here. https://premierhsllc.com/careers/?job=licensing-specialist

08/12/2026

Are you detail-oriented, a critical thinker, and a self-starter who’s ready to grow your product expertise? Join Premier Health Solutions and play a hands-on role in bringing our products to life - from design and development to implementation and ongoing updates.

This growth-focused role offers mentorship, increasing ownership, and a defined path toward product leadership.

Ready to take the next step? Apply today at https://premierhsllc.com/careers/.

07/14/2026

We're excited to announce our new partnership with Healthyr to bring an AI-powered Smart Health Companion to eligible Premier Health Solutions members beginning in October 2026.

Powered by SCOUT, this innovative experience is designed to help members better understand and use their health benefits while supporting healthier everyday decisions. From medication guidance and nutrition tools to wellness resources, Virtual Vitals, and personalized health insights, members will have intelligent support whenever they need it.

This partnership reflects our ongoing commitment to making healthcare more accessible, engaging, and easier to navigate.

Read the full announcement here:

SCOUT, an AI-powered health companion, is coming to eligible Premier Health Solutions members — connecting benefits, daily health actions, and guidance in one experience.

07/04/2026

Happy Fourth of July from our team to yours!

On this Independence Day, we're grateful for the businesses and members we get to serve every day. Helping make great benefits accessible is work we're proud of.

Whether you're firing up the grill or watching fireworks tonight, we hope you enjoy a well-deserved break. Enjoy the fireworks tonight!

06/21/2026

Today, we celebrate the fathers, grandfathers, stepfathers, and father figures who make a difference every day through their strength, guidance, and dedication.

At Premier Health Solutions, we recognize the important role fathers play in supporting the health and well-being of their families. Thank you for the care, commitment, and sacrifice you provide to those who depend on you.

Wishing all the dads in our community a happy, healthy, and well-deserved Father's Day!

05/29/2026

We are pleased to announce the promotion of Sara Allen to Accounting Manager.

With 21 years of accounting experience, including the past 5 years with our Accounting Department, Sara has consistently demonstrated professionalism, leadership, and a strong commitment to excellence. Throughout her tenure, she has played a key role in supporting department operations, improving processes, and contributing to the success of numerous projects and initiatives across the organization.

In her new role as Accounting Manager, Sara will continue overseeing critical accounting functions while taking on expanded leadership responsibilities to support the continued growth and success of the department.

Please join us in congratulating Sara on this well-deserved promotion and exciting next chapter with Premier Health Solutions.