07/24/2026
💙 A heartfelt note to our wonderful patients 💙
We truly love and appreciate each of you, and we want to see everyone as soon as possible! As many of you know, we are a small, close-knit practice with one provider—whom everyone loves when she is here and misses very much when she takes a well-deserved vacation. We are currently catching up and experiencing a higher-than-usual volume of calls and requests.
We do our best to answer the phone as quickly as possible, but the easiest and fastest way to reach us is through our text line. Texting allows us to respond between appointments and while handling other responsibilities.
Our two-person team is part of what makes your experience here so personal and comfortable. This is both the beauty and the challenge of being a small, intimate practice: you receive personal, familiar care from a team that knows you, but we may occasionally need a little extra time to respond or complete certain requests.
Because we do not have dedicated staff for referrals, prior authorizations, or insurance-related requests, anything that requires contacting an insurance company may take additional time to complete.
We kindly ask for a little extra patience and grace if we cannot answer your call immediately or if an insurance-related request takes longer than expected. Please know that we have received your message, we care about your needs, and we will respond as promptly as we can.
Thank you for supporting our small practice and for loving the personal experience we work so hard to provide. We love you all and appreciate your understanding more than you know! 💙
