Optimal Group

06/04/2026

⛳️🌞🏝️⛱️🎉😂🌈

06/04/2026

We were honored to participate in this incredible event and support families as they prepare for the transition to adulthood. Thank you to xMinds and Autism Society of Maryland for bringing together so many valuable resources and opportunities for connection.

At Optimal Case Management, we are passionate about helping individuals and families navigate the DDA system and access the services they need to thrive. It was a privilege to meet with families, answer questions, and provide guidance on the journey ahead.

Thank you to everyone who stopped by to connect with us—we look forward to continuing to support our community. 💙

06/03/2026

🌟 Meet Your Case Management Team! 🌟

At Optimal Case Management, our team works together to ensure every individual and family receives the highest level of support. From developing personalized service plans to overseeing quality, training, and organizational success, each role plays an important part in delivering compassionate, effective services.

Whether it’s our CCS case managers working directly with individuals, supervisors providing guidance, directors shaping the overall vision, or our admin and quality teams keeping everything running smoothly — we’re here to make sure you feel supported every step of the way. 💙

✨ We see you, we hear you, and what you say matters to us ✨

06/01/2026

05/19/2026

This Mental Health Awareness Month, we recognize that healing and support look different for everyone. At Optimal, our person-centered case management approach meets individuals where they are—supporting those with dual diagnoses through compassionate, individualized care that empowers individuals. Because every story matters, and no one should face their journey alone. 💙

05/14/2026

Optimal’s May 2026 Employee Spotlight selection is Madison Sohne.

Madison started as a Coordinator of Community Services in the Southern Region with Optimal in November 2024. She was promoted to Resource Coordinator of Community Service in April 2026. She graduated from Shippensburg University with a bachelor’s degree in Sociology with a minor in Disability Studies in 2020. Right before starting at Optimal, Madison was a Program Manager for a Group home. Madison loves how Optimal provides her work-life balance and that she isn’t tied to her desk. Her biggest struggle is keeping up with all of the changes in the DDA system.

Madison is from a small town in Pennsylvania but currently resides in St. Mary’s County. She is married to Ryan, and they have two children, Maverick, who is two years old, and Kinsley, who just turned four months old. They have a Pitbull named Rip, a German Shepherd named Diesel, and a disabled cat named Kitty.
Outside of work, Madison and Ryan like to play golf, travel, spend time outside, and visit with family. They have been to Cabo and Cancun and will be heading to Florida sometime in the next year. Madison is a lover and collector of Crocs. She owns between 20 and 30 pairs.

Thank you, Madison, for everything you do for Optimal and for the individuals we serve. Your dedication makes a meaningful difference every day.

05/12/2026

Come and see us for all Fingerprinting needs! We are located right between Meritus Health and Hagerstown Community College on Robinwood drive!

05/04/2026

Learn About Upcoming Changes to the Community Pathways Program

Maryland’s FY27 budget includes changes to the Developmental Disabilities Administration Community Pathways Waiver—changes that are necessary to ensure the program can continue providing essential services to thousands of Marylanders with intellectual and developmental disabilities.

Some of these updates also require approval from the Centers for Medicare and Medicaid Services. As part of that process, we encourage participants, families and stakeholders to submit public comment during the 30-day period between April 29 and May 28, 2026.

DDA is hosting the following webinars and meetings to walk through the proposed changes and what they mean. (Links to register are posted on our website: bit.ly/4cPeQnn.)

Webinar: Overview of All Upcoming Changes
We will walk through the changes, including when they will take effect, and show you where to find more information on our website. You’ll also have an opportunity to ask questions.

Monday, May 4th
• Noon. – English
• 3 p.m. – Spanish

Monday, May 11th
• 6 p.m. – English

Webinar: Proposed Waiver Amendment
We will walk you through the amendment proposal, the materials posted on our website and how you can provide feedback. You’ll have an opportunity to share brief comments or ask questions.

Tuesday, May 5th
• Noon – English
• 3 p.m. – Spanish

Tuesday, May 12th
• 6 p.m. – English