08/19/2026
šØ URGENT: WE NEED YOUR HELP! šØ
Blue Cross Blue Shield notified us last night that, effective October 1, 2026, they will no longer allow certain therapies to be provided on the same day in the same office.
For many of our families, this means that speech therapy and occupational therapy may no longer be scheduled back-to-back on the same day. This could create significant disruptions to your childās schedule, require additional trips to the clinic, and make it more difficult for families to access the therapy their children need.
We need you to make your voice heard! š£
Please take a few minutes to contact Blue Cross Blue Shield and let them know how this change will impact your family and your childās access to care.
š General Plans: 1-888-206-4697 (tel:1-888-206-4697) (TTY 711)
š Federal Plans: 1-800-411-2583 (tel:1-800-411-2583)
š» You can also file an online complaint here:
https://www.ncdoi.gov/assistance-or-file-complaint
When you call or file a complaint, please share your personal experience and explain how separating your childās therapies could affect your family. The more families who speak up, the stronger our collective voice will be.
Call. File a complaint. Share your experience.
š£ We need YOUR voice to make a change. Please help us help you and your child! ā¤ļø
We know that insurance can be confusing. One of our most important jobs is to help educate North Carolinians about insurance-related issues. We can offerā¦