06/23/2026
Hello Gross Busters family 🤍
We have truly tried to handle a recent employee separation privately and respectfully, but due to public statements being made, we feel it’s important to briefly address the situation.
This employee was with us from January to June. During that time, there were ongoing attendance issues, including repeated same-day call-outs that affected scheduling and, at times, caused delays or rescheduling for our clients.
We also identified concerns with inaccurate time tracking, which we take very seriously.
The final incident involved a personal job at my home while we were out of town. This employee was scheduled and paid for a 3-hour clean but completed less than 30 minutes of work. Additionally, our camera footage showed that our dogs were out of their kennels for less than 1 hour and 40 minutes within a 24-hour period, which raised serious concerns regarding their care during that time. This was deeply concerning and ultimately led to our decision to part ways.
We made every effort to handle this privately and respectfully, and we genuinely wished her the best moving forward. Unfortunately, that has not been reciprocated.
We are incredibly proud of the reputation we’ve built, with over 85 five-star reviews, and this situation does not reflect the standards or values of Gross Busters. We are aware that a recent 1-star review has been submitted, and it does not accurately represent our business or the level of service we provide.
To our amazing clients, thank you for continuing to trust us in your homes and businesses. Your support means everything to our family.
– Gross Busters 🧼✨
