05/28/2026
To Our Countryside Family and Community,
You may have seen a recent news report about our facility. We want to speak to you directly.
Every person who walks through our doors β whether they live here, work here, or visit a loved one β is part of the Countryside family. The care and safety of our residents is not just our job. It is our purpose.
We take every concern seriously and have thoroughly reviewed our procedures. We are confident that our care practices, medication protocols, and staffing meet or exceed state requirements.
To demonstrate that confidence, we have proactively asked the Texas Health and Human Services Commission to review our facility. We have nothing to hide and everything to be proud of.
We know how much trust it takes to place a loved one in someone else's care. That trust is something we work to earn every single day β in every meal we serve, every medication we administer, every moment we spend with your loved ones.
Our doors are open. If you'd like to tour our facility, meet our staff, or sit down and talk, we welcome you.
Thank you for being part of this community.
Lyndsey Read
Executive Director
Countryside Senior Living of Jacksonville
(903) 589-1105