Rise Primary Care

Rise Primary Care Now serving patients!

06/02/2026

Another update for the day!

We now have access to internet, but phones are still down. We are working to triage phone messages and will call back as soon as we are able. If you need urgent or emergent help, please visit a local urgent care or call 911.

For medication refills, the easiest process at this time is to have your pharmacy send us a refill request.
The patient portal is still an effective means of communication.

If you have called us for an appointment or your appointment was impacted by these events, please know we will be working to get in touch with you as quickly as we are able.

Please be aware you could get a phone call from us under a private number as we try every avenue possible to return phone calls.

Thank you all for your patience and support! We are also very thankful for the hard working men and women working to get power and internet restored to our communities.

06/02/2026

Update on operations for today. Our power is on, however our internet service is not restored. We will have limited business operations today and currently have no phone service. We will be working to reschedule non-urgent appointments. We are so sorry for this interruption.

06/01/2026

We have been without power since a storm came though Jacksonville this afternoon. If you have been unable to reach us, we are so sorry for the inconvenience. If you leave a voicemail we will get back with you as soon as we are able and back in service. We anticipate normal business operations in the morning.

05/06/2026

To ensure the safety our our staff and patients, we are closing early this afternoon at 4:30. We are so sorry for any inconvenience and stay safe!

11/19/2025

HOLIDAY HOURS

We will be closed the following dates this season to allow our staff to spend time with their families.

THANKSGIVING: Thursday, November 27th and Friday, November 28th

CHRISTMAS: Monday, December 22 though Friday, December 26th

NEW YEARS: Wednesday, December 31 and Thursday, January 1

Please plan accordingly for any medication refill requests.

Our hope is that you and your family have a healthy, happy, and together holiday season.

11/18/2025

Hey All!

UPDATE- we are back up and running.

Our system is totally down this morning. If you have a appointment this morning, you should be getting a call to reschedule. We are so sorry for the inconvenience.

We will re-evaluate the afternoon as the morning goes on.

If you are in need of medication refills, please call us.

Thank you all for your patience and understanding!

10/09/2025

Regular flu shots are here! Come on in and get your flu shot (Monday-Thursday) if you haven’t already.

Stay well!

10/02/2025

Starting 10/13/25 we will be adjusting our office hours. Please see updated hours below and plan accordingly for medication refill requests.

Monday-Thursday for regular and sick visits: 7:30 AM-12 PM and 1 PM-5:30 PM

Friday: 7:30 AM-11:30 AM

It’s an honor to care for you, and our hope is that extended hours Monday-Thursday help meet more patient needs!

09/22/2025

Flu shots for patients 65 years and older are here! We will update soon on regular flu shots. If you’ve been waiting to get your flu shot, give us a call or come on in!

As we approach flu season, remember to practice good hand hygeine and stay home if you are sick.

Happy first day of fall and stay well!

We are so excited to announce that, due to excellent care demonstrated by Rise Primary Care, we can now accept all BCBS ...
06/11/2025

We are so excited to announce that, due to excellent care demonstrated by Rise Primary Care, we can now accept all BCBS policies (this includes BEG and PGX policies). We have had a lot of people call about these specific plans, and we wanted to share this fantastic news!

Give us a call to make an appointment! We would love to care for you.

Address

1642 Pelham Road
Jacksonville, AL
36265

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