06/18/2026
Meet my mom — Ramona or as some may know her by, Missy — the woman who raised me into this work. 🤍
Long before Willow Haven was an idea, my mom was running an adult family home of her own. I grew up in it — literally. Her residents were part of my childhood. So were the routines, the medication binders, the phone calls at odd hours, the holidays around a bigger-than-usual table.
What I learned watching her isn’t something you can put in a training course:
• That dignity lives in the smallest things — how someone is greeted in the morning, how a meal is served, how a hard moment is met.
• That caregiving is a profession AND a calling, and the best caregivers refuse to separate the two.
• That residents are not patients. They are people. Living in your home.
• That family includes the people who weren’t born into yours.
She is still doing this work today. And she is still teaching me — about patience, about boundaries, about how to handle the moments that other people would call hard but she just calls Tuesday.
Willow Haven isn’t a copy of her home. It’s its own thing, for its own population, with its own specialty. But the bones of it — the warmth, the patience, the slowness, the love — those came from her.
Mom, thank you. For showing me what good care looks like before I had a word for it. 🤍
Because care should feel like home. 🌳
— Jess
Owner, Willow Haven Adult Family Home