08/16/2026
🎉 Celebrating Our 10th Annual Metro West Growth Conference! 🎉
This year marked a very special milestone for Metro West Orthodontics & Periodontics—our 10th Annual Growth Conference!
Ten years ago, we created the Growth Conference with a simple but important purpose: to intentionally step away from our daily routines and invest in our people, our teamwork, and our culture.
Each year, this conference gives us an opportunity to grow together—to strengthen how we communicate, how we support one another, and how we can continually elevate the experience we provide for our patients, referring partners, colleagues, and everyone we have the privilege of serving.
This year, we were fortunate to welcome Christina from Dardis Communications, an organization dedicated to helping service organizations grow by strengthening communication, leadership, professionalism, and the overall customer experience.
Christina led a fantastic and highly interactive workshop for our entire Metro West team focused on delivering an exceptional customer experience—especially during the critical moments that can define a patient’s perception of our practice.
We explored how to communicate effectively, navigate challenging situations with confidence and empathy, and turn difficult moments into opportunities to strengthen relationships and build trust. It was a wonderful reminder that exceptional patient care is not only about the clinical treatment we provide—it is also about how we make people feel at every interaction and every touchpoint of their journey with us.
After a full day of learning, reflecting, and growing together, we finished our Growth Conference with a wonderful team dinner. It was a great opportunity to enjoy one another’s company, strengthen our relationships, and celebrate the incredible people who make Metro West what it is today.
I am incredibly grateful for every member of the Metro West Orthodontics & Periodontics team. Your dedication to our patients, your commitment to one another, and your willingness to continually learn and improve are what allow our organization to grow and become better every year.
A very special thank-you to Tami, our Business Manager, for the tremendous amount of time, energy, and thought she put into organizing this year’s Growth Conference. Thank you for making our 10th anniversary such a meaningful experience for our entire team.
And a heartfelt thank-you to Christina and Dardis Communications for sharing your expertise, energy, and inspiration with us and challenging us to continue raising the standard of the experience we provide.
Ten years of learning.
Ten years of teamwork.
Ten years of growing together.
I am so grateful for how far we have come, but even more excited about where we are going.
Here’s to continuing to grow together, support one another, and make an even greater impact on our patients, our partners, and our community.
Already looking forward to our 11th Annual Metro West Growth Conference in 2027! ❤️