08/24/2026
For six years, I practiced as an insurance-based physician. And for six years, there was one question I dreaded more than any clinical challenge I ever faced:
"Dr. Sri, how much is this going to cost me?"
A patient with knee osteoarthritis. Swelling that wasn't going away. We'd talk through it, and if we needed to do an injection, they'd ask the obvious question — and I'd have to give them the most unsatisfying answer in medicine: "I don't know."
Not because I didn't care. Because I genuinely didn't have access to that information. Pricing in the insurance system isn't just complicated — it's opaque by design. Codes, contracts, negotiated rates, deductibles that reset without warning. I could tell you exactly what was wrong with your knee. I couldn't tell you what fixing it would cost you.
And then, weeks later, I'd hear it. A patient blindsided by a bill they never saw coming. Hundreds, sometimes thousands of dollars, for a procedure I performed with the best intentions in the world.
I want to be clear about something: this isn't a story about bad doctors. Good physicians everywhere are doing excellent work inside a system that wasn't built for transparency. I'm not interested in pointing fingers at colleagues who are navigating the same broken structure I was.
But I couldn't keep practicing that way. I couldn't reconcile doing right by a patient clinically while leaving them financially blindsided — and having no way to prevent it.
That's a huge part of why I built my direct care practice the way I did. Every price, on the table, before we ever touch a joint. No surprise bills. No mystery codes. Just honest care and honest numbers.
LISM is cash-pay, so depending on the service, your current insurance might still be the cheaper option — acupuncture, hydrodissection, and orthobiologics, for example, are often poorly covered or not covered at all. And sometimes what insurance doesn't pay for is simply time. What I focus on is value, not a checklist.
If you're in Lexington or Georgetown and this resonates with you, come find us — I'd love to show you what transparent care actually looks like. Lexington Integrative Sports Medicine Clinic