ICM Independent Case Management, Inc. (ICM) is a not-for-profit organization that provides in-home support.

ICM is a not-for-profit organization that provides home and community-based supports to individuals with intellectual and developmental disabilities (IDD) and aging adults throughout the state of Arkansas. Created in 1988, ICM began as a pilot project in partnership with the State of Arkansas to implement a 1915c Medicaid home and community-based supports waiver for people with IDD. Today, ICM sup

ports over 280 people with IDD and has approximately 600 employees. The majority of funding stems from Medicaid services that ICM provides to people with IDD within their homes and communities. Other state-wide services include therapies for children with autism, an innovative community center in Little Rock, foster care, and employment supports for people with IDD. To support pre-employment skill readiness, ICM owns and operates three retail stores in Little Rock and a fried pie manufacturing business in Prescott. The main administrative office is located in Little Rock, Arkansas.

06/05/2026

Our administrative office will be closed on Friday, June 5, 2026, for training. Normal business hours will resume on Monday. Thank you for your understanding.

Lamar, Arkansas 📣Turn compassion into action with a career that puts people first.As a Direct Support Professional, you'...
06/05/2026

Lamar, Arkansas 📣

Turn compassion into action with a career that puts people first.

As a Direct Support Professional, you'll play an important role in helping individuals stay connected to their communities, pursue their goals, and enjoy the everyday moments that matter most.

To learn more about Lamar specific opportunities, scan the QR code below. You can also visit our website to view our statewide openings at www.icm-inc.org

Siloam Springs, Arkansas Are you searching for a career that's centered on people, connection, and community?As a Direct...
06/04/2026

Siloam Springs, Arkansas

Are you searching for a career that's centered on people, connection, and community?

As a Direct Support Professional, no two days are the same. You might spend your day exploring the community, encouraging new experiences, celebrating accomplishments, or supporting someone as they pursue their goals.

If you are looking for a career that keeps your engaged, offers flexibility, and allows you to build genuine connections, we would love to hear from you.

Day, night and weekend shifts available. www.icm-inc.org

06/04/2026

Have you ever wondered what a Direct Support Professional does? It's not just a job đź’ś It's sharing experiences, building connections, and being part of moments that make life great. From community outings to everyday activities, DSPs support people in living life on their own terms and pursing the things they enjoy most.

To learn more about building a career that makes a lasting impact, explore our statewide opportunities today by visiting our website www.icm-inc.org

Batesville, Arkansas 📣Some of the most meaningful moments happen in the middle of an ordinary day. A game of basketball....
06/04/2026

Batesville, Arkansas 📣

Some of the most meaningful moments happen in the middle of an ordinary day. A game of basketball. A shared laugh. A high five. A conversation that builds confidence becomes part of someone's success story. At ICM, Direct Support Professionals help create opportunities for connection, growth, and independence while building relationships that truly matter. If you're looking for work with purpose, visit the QR code below or our website at www.icm-inc.org

Ft. Smith, Arkansas 📣ICM has Direct Support Professional roles for evening, weekend and daytime positions. Join a team w...
06/02/2026

Ft. Smith, Arkansas 📣

ICM has Direct Support Professional roles for evening, weekend and daytime positions. Join a team where people matter and every day has purpose. Not only will you play a meaningful role in supporting independence and everyday success, you'll also enjoy some great benefits along the way.

To learn more about positions in the Ft. Smith area, scan the QR code below or visit our website www.icm-inc.org See less

The words of the families we serve mean more than we can express. We wanted to share the full message from an ICM parent...
06/02/2026

The words of the families we serve mean more than we can express. We wanted to share the full message from an ICM parent below:

"Our sweet 5-year-old son, Noah, is nonverbal and has Level 3 Autism. From an early age, we knew he was special and would benefit from early intervention services. After going through the lengthy process of getting a diagnosis, we enrolled him in a school that could support his needs. We had discussed ABA therapy before, but initially thought it would be a better fit within the school setting. I was hesitant about the time commitment and the idea of opening our home to a therapy team every day of the week.

At home, Noah often showed aggression because he did not yet have an effective way to communicate his wants and needs. His older sister, Austyn, and younger brother, Baylor, were hesitant to get too close to him because of those behaviors. Eventually, we decided to begin in-home ABA therapy, and looking back, it was one of the best decisions we could have made for our family.

Although it took time to find the right team, we are incredibly grateful for the one we have now. Since beginning ABA therapy, we have watched Noah grow tremendously. He has learned to communicate his needs in his own way, and we’ve seen him begin developing meaningful relationships with his siblings, classmates, and friends at church.

His therapy team has helped him learn important life skills, including patience and understanding that sometimes he has to wait before doing a preferred activity, like watching TV — one of his favorite things. They have also worked closely with him on potty training, and he has made incredible progress.

One of the biggest blessings for our family has been the consistency and dedication of his therapist. She works with Noah every day on both new goals and the skills he has already mastered, helping him continue to grow and succeed.

Our consultant with ICM has also been incredible throughout this journey. She has answered countless texts and phone calls from me whenever I’ve had concerns about Noah’s therapy, both at home and at school. She has offered guidance and practical suggestions for addressing challenges we’ve faced, and she has even attended meetings with Noah’s teachers and therapists at school to help ensure everyone is working together to support him. Having that level of support and advocacy has meant so much to our family.

Without ICM and the support of his ABA team, I truly don’t know where Noah would be on this journey or what our family dynamic would look like today. We are so thankful for the progress he has made and for the hope and support they have provided our entire family."

To find out more about ICM and teams of support like Noah has, visit www.icm-inc.org

Ft. Smith, Arkansas 📣ICM has Direct Support Professional roles for evening, weekend and daytime positions. Join a team w...
05/29/2026

Ft. Smith, Arkansas 📣

ICM has Direct Support Professional roles for evening, weekend and daytime positions. Join a team where people matter and every day has purpose. Not only will you play a meaningful role in supporting independence and everyday success, you'll also enjoy some great benefits along the way.

✔️Mileage Reimbursement
✔️Retirement Plan + Match
✔️Flexible Schedules
✔️Paid Healthcare Training + CPR Certification

To learn more about positions in the Ft. Smith area, scan the QR code below or visit our website www.icm-inc.org

05/28/2026

These are the moments that matter most đź’ś

Every day at ICM, we have the privilege of walking alongside incredible individuals as they learn, grow, build confidence, explore new interests, and create connections in their communities. From hands on projects to everyday victories, this is what ICM is all about.

If you're looking for support for someone you love, or if you're searching for meaningful work where you can truly make a difference, we would love to connect with you.

Visit our website to learn more about ICM www.icm-inc.org

https://ualr.edu/news/2026/05/20/from-self-doubt-to-social-work-minden-taylor-earns-masters-degree-at-ua-little-rock/Con...
05/28/2026

https://ualr.edu/news/2026/05/20/from-self-doubt-to-social-work-minden-taylor-earns-masters-degree-at-ua-little-rock/

Congratulations to our very own Minden for earning her Master's Degree in Social Work!

Minden's compassion, dedication, and heart for serving others are evident in the lives she impacts every day. We are incredibly proud of her hard work.

We are honored to share a powerful article written aboutMinden that beautifully highlights her journey and passion. Her story is worth celebrating.

Congratulations, Minden!

Minden Taylor spent years doubting whether she belonged in graduate school. This spring, she’s earning a Master of Social Work degree from UA Little Rock. “I envisioned getting the degree, ... From Self-Doubt to Social Work: Minden Taylor Earns Master’s Degree at UA Little Rock

Address

1525 Merrill Drive
Little Rock, AR
72211

Opening Hours

Monday 8am - 4:30pm
Tuesday 8am - 4:30pm
Wednesday 8am - 4:30pm
Thursday 8am - 4:30pm
Friday 8am - 4:30pm

Telephone

+15012280063

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